Barista & Customer Service Pro — Fast-Paced Café

Fresh Feast Sdn Bhd; Selangor; On-site; MYR 20,000 - 28,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

EIS

SOCSO

Medical Insurance

Overtime Pay

Allowance Provided

Job summary

Fresh Feast Sdn Bhd is seeking a customer-focused individual for a busy F&B outlet in Malaysia. You will provide friendly service, take orders via POS, and prepare beverages and food to company standards. Maintain cleanliness and assist daily operations while working shifts, including weekends and public holidays.

The role emphasizes teamwork, punctuality, and a positive attitude in a fast-paced environment. Fresh graduates are encouraged to apply and contribute to a welcoming dining experience.

Qualifications

• Minimum SPM or equivalent.
• Fresh graduates encouraged to apply.
• Good communication and interpersonal skills.
• Customer-oriented, friendly, and positive attitude.
• Able to work in a fast-paced environment.
• Willing to work on shifts, weekends, and public holidays.
• Responsible, punctual, and a good team player.

Responsibilities

• Provide friendly and professional customer service to all customers.
• Take customer orders accurately through the POS system.
• Prepare beverages and food items according to company standards and recipes.
• Ensure all products are served with good quality, presentation, and consistency.
• Maintain cleanliness and hygiene of the outlet, counter, equipment, and dining area.
• Handle cash, payments, and daily transactions accurately.
• Assist in receiving, checking, and storing stock and supplies.
• Monitor stock levels and report shortages or damaged items to the supervisor.
• Support daily outlet operations, including opening and closing duties.
• Handle customer enquiries and feedback professionally.
• Follow all company SOPs, food safety, hygiene, and workplace safety requirements.
• Work closely with the Outlet Supervisor/Manager to ensure smooth daily operations.
• Perform other duties as assigned by the management.

Skills

Communication skills

Interpersonal skills

Customer service

Team player

Punctual

Education

SPM or equivalent

Job description

Fresh Feast Sdn Bhd is seeking a customer-focused individual for a busy F&B outlet in Malaysia. You will provide friendly service, take orders via POS, and prepare beverages and food to company standards. Maintain cleanliness and assist daily operations while working shifts, including weekends and public holidays.

The role emphasizes teamwork, punctuality, and a positive attitude in a fast-paced environment. Fresh graduates are encouraged to apply and contribute to a welcoming dining experience.