Barista

WYLD Group Asia; Kuala Lumpur; On-site; MYR 42,000 - 65,000; Full time

Job summary

Jora Malaysia is seeking a cafe-focused barista to excel in customer service and drink preparation. You will grind, tamp, and pull espresso shots to precise specifications while texturing milk for lattes, cappuccinos, and flat whites.

A strong knowledge of drinks and ingredients helps you recommend options to guests. You will greet customers warmly, handle orders, and upsell with a friendly, inclusive attitude.

Qualifications

• Experience as a barista or in a cafe environment.
• Strong customer service and multitasking skills.
• Knowledge of espresso extraction and milk texturing.

Responsibilities

• Greeting customers warmly, answer questions about the menu and take accurate orders.
• Engagement: Build rapport with regular customers and create a friendly environment.
• Problem Solving: Handle customer complaints or special requests professionally.
• Machine Maintenance: Clean and maintain espresso machines and equipment daily.
• Station Hygiene: Keep bar, counters and seating areas clean and organized.
• Dishwashing: Wash, sanitize and store cups, saucers and utensils.
• Inventory: Monitor stock levels and assist with restocking and FIFO.
• POS System: Operate the Point of Sale system to process payments.

Tools

Espresso Machine

Grinders

Backflushing

Descaling

Inventory FIFO

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Espresso Extraction:Grind, tamp, and pull espresso shots to precise specifications.

Milk Texturing:Steam and froth milk to the correct temperature and texture for lattes, cappuccinos, and flat whites; perform basic latte art.

Menu Knowledge:Maintain in-depth knowledge of drink recipes, ingredients, and flavor profiles to make recommendations to guests.

Greeting:Welcome customers warmly, answer questions about the menu, and take accurate orders.

Engagement:Build rapport with regular customers and create a friendly, inclusive environment.

Problem Solving:Handle customer complaints or special requests with professionalism and a positive attitude.

Machine Maintenance:Clean and maintain the espresso machine, grinders, and other equipment daily (backflushing, descaling).

Station Hygiene:Keep the bar, counters, and seating areas clean and organized throughout the shift.

Dishwashing:Wash, sanitize, and store cups, saucers, and utensils.

Inventory:Monitor stock levels of coffee beans, milk, syrups, and pastries; assist with restocking and rotating inventory (FIFO).

POS System:Operate the Point of Sale system accurately to process payments and handle cash.