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Wangsa Holdings Sdn Bhd is seeking a dedicated Barista for a full-time role in Kuala Lumpur City Centre. You will craft espresso beverages, deliver high-quality service, and contribute to a welcoming atmosphere for customers.
The ideal candidate has proven barista experience, broad coffee knowledge, strong customer service, and flexibility to work mornings, evenings, and weekends. Training and career development opportunities are offered to help you grow with our growing hospitality team.
About the role
We are seeking a talented and passionate Barista to join our team at Wangsa Holdings Sdn Bhd. This is a full-time position based in Kuala Lumpur City Centre. As a Barista, you will be at the heart of our hospitality operation, crafting exceptional coffee beverages and creating memorable experiences for our valued customers. This role is crucial to delivering the high-quality service and premium product standards that define our brand. You will work in a fast-paced environment where your expertise in coffee preparation, customer service excellence, and attention to detail directly contribute to our reputation and customer satisfaction.
What you'll be doing
Prepare and serve a variety of espresso-based drinks, specialty coffees, and other beverages to the highest standard
Operate and maintain espresso machines, grinders, and other coffee equipment with precision and care
Execute consistent latte art and presentation techniques to ensure visually appealing beverages
Take customer orders accurately and provide knowledgeable recommendations based on customer preferences
Maintain a clean and organised work station, adhering to strict hygiene and food safety standards
Stock and manage inventory of coffee beans, milk, syrups, and other beverage components
Engage with customers in a friendly and professional manner, ensuring a welcoming atmosphere
Work collaboratively with team members during peak service periods
Follow recipes and standard operating procedures consistently across all beverages
Handle cash and card transactions accurately and securely
What we're looking for
Proven experience as a Barista or in a similar café/coffee service role
Strong knowledge of coffee varieties, brewing methods, and espresso techniques
Proficiency in operating espresso machines and grinder equipment
Ability to maintain consistent quality whilst working under pressure during busy periods
Excellent customer service skills with a genuine passion for hospitality
Attention to detail and commitment to hygiene and food safety standards
Strong communication skills and ability to work effectively within a team
Physical ability to stand for extended periods and lift items regularly
Flexibility to work shifts, including early mornings, evenings, and weekends as required
Relevant barista certification or training is preferred but not essential for experienced candidates
Positive attitude and willingness to learn and develop your skills
What we offer
At Wangsa Holdings Sdn Bhd, we are committed to creating a supportive and rewarding workplace. We offer our team members a range of benefits designed to support your wellbeing and career development.
Competitive salary and benefits package
Staff discounts on beverages and food items
Opportunities for professional development and barista training programmes
A collaborative and inclusive team environment
Career progression opportunities within our growing organisation
Flexible work arrangements where possible
Recognition and rewards for outstanding performance
About us
Wangsa Holdings Sdn Bhd is a dynamic hospitality and tourism company dedicated to delivering exceptional service and memorable experiences. Located in the vibrant Kuala Lumpur City Centre, our venues are designed to be welcoming spaces where customers can enjoy premium beverages and quality hospitality. We pride ourselves on our commitment to excellence, our talented team members, and our passion for creating a positive impact in the communities we serve. Our company culture is built on respect, professionalism, and a genuine love for hospitality.