About the role
We are seeking a skilled and passionate Barista to join our hospitality team in Seri Kembangan, Selangor. This is an exciting opportunity to work in a dynamic bar and beverage environment where you will craft high-quality drinks and provide exceptional service to our valued customers. As a Barista, you will be the face of our establishment, creating memorable experiences through your expertise in coffee preparation, beverage knowledge, and outstanding customer service. This role is pivotal to delivering the quality and consistency that our customers expect from us.
Key responsibilities
- Prepare and serve a variety of hot and cold beverages, including espresso-based drinks, speciality coffees, and other bar beverages to exacting standards
- Operate and maintain espresso machines, grinders, and other coffee-making equipment, ensuring they are kept clean and in optimal working condition
- Take customer orders accurately and efficiently, providing recommendations based on customer preferences and requirements
- Manage the point of sale system, processing payments and handling transactions securely
- Maintain a clean and hygienic work station, including the bar area, equipment, and service counters
- Stock and organise bar supplies, including coffee beans, syrups, milk, and other ingredients, ensuring adequate inventory levels at all times
- Deliver exceptional customer service by creating a welcoming atmosphere and building positive relationships with patrons
- Comply with food safety and health and hygiene regulations at all times
- Collaborate with team members to ensure smooth operations during peak service periods
What we're looking for
- Proven experience working as a Barista or in a similar bar and beverage role within the hospitality industry
- Strong knowledge of coffee types, brewing methods, and beverage preparation techniques
- Proficiency in operating espresso machines and other specialist coffee equipment
- Excellent customer service skills with the ability to interact professionally and courteously with diverse clientele
- Attention to detail and commitment to maintaining high standards of presentation and quality
- Ability to work efficiently under pressure and during busy service periods
- Strong communication and teamwork skills, with the ability to work collaboratively with colleagues
- Relevant certifications such as a barista qualification or food safety certification (preferred)
- Basic mathematical skills for handling cash and processing transactions accurately
- Flexibility to work shifts, including early mornings, evenings, and weekends as required