Banquet Server

UOA Hospitality; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality venue in Kuala Lumpur is looking for a Server to greet and assist guests, ensuring their comfort and satisfaction. Responsibilities include taking orders, serving food and beverages, and helping with event preparations. The ideal candidate has experience in a similar role and possesses excellent communication and customer service skills. Physical demands of the job include staying on feet and carrying items. Join us for a dynamic work environment focused on guest satisfaction.

Qualifications

• Experience as a server is preferred.
• Ability to meet the physical demands of the job.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• Greet guests and help them find their seats.
• Ensure guest comfort through service.
• Circulate with trays of food and beverages.
• Direct guests to services and lead tours.
• Assist with event preparation and closing.
• Support staff to ensure guest satisfaction.
• Adhere to safety and quality regulations.

Skills

Excellent interpersonal skills

Customer service skills

Communication skills

Job description

Responsibilities

• Greeting guests as they enter a venue and helping them to find their seats.
• Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
• Circulating the room with trays of appetizers and beverages.
• Directing guests to necessary services and features, and leading guests on tours of the location.
• Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets.
• Supporting other staff to ensure guest satisfaction.
• Adhering to safety and quality regulations.

Requirements

• Experience as a server is preferred.
• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
• Excellent interpersonal, communication, and customer service skills.