B2B Media Analytics & Campaign Operations Specialist

Channel Company; Petaling Jaya; On-site; MYR 153,000 - 286,000; Full time

Job summary

The Channel Company is seeking a hands-on Media Operations associate to build experience in B2B advertising, campaign operations, and data-driven media analysis within a fast-paced environment.

You will support trafficking, QA, pacing and reporting across digital campaigns using Google Ad Manager, Salesforce, Monday.com, and Bombora data, while embracing AI tools to improve insights and workflows.

Qualifications

• 2–4 years in digital marketing, media operations, ad operations, or similar roles.
• Hands-on support for campaign operations: setup/trafficking, QA, pacing, delivery checks.
• Proficient with MS Excel and data to produce reports and insights.
• Able to learn multiple systems (CRM, ad platforms, analytics dashboards) with attention to detail.
• Understanding of digital advertising basics and troubleshooting delivery/tracking issues.
• Clear written and spoken English; effective with cross-functional teams.

Responsibilities

• Support end-to-end campaign operations: trafficking, pacing, delivery checks.
• Maintain data in Salesforce, inventory booking systems, and internal analytics tools.
• Monitor performance data, identify trends, surface optimisation opportunities.
• Collaborate with Sales, Sales Ops, and Ad Ops to resolve tech and delivery issues.
• Use AI tools to support research, improve data context, and drive efficiencies.
• Provide timely updates to stakeholders and respond to client requests professionally.

Skills

Organisational skills

Analytical mindset

Web technologies

AI tools

English communication

Customer focus

Collaboration

Attention to detail

Numeracy

Tools

Salesforce

Google Ad Manager

Monday.com

CRM tools

Bombora

Job description

The Channel Company is seeking a hands-on Media Operations associate to build experience in B2B advertising, campaign operations, and data-driven media analysis within a fast-paced environment.

You will support trafficking, QA, pacing and reporting across digital campaigns using Google Ad Manager, Salesforce, Monday.com, and Bombora data, while embracing AI tools to improve insights and workflows.