B2B Inside Sales Specialist - Account Growth

Concentrix; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking an energetic sales/account professional to manage a portfolio of B2B clients and drive growth across multiple product lines from Kuala Lumpur. You will perform proactive outreach, qualification, and consultative selling to uncover opportunities and achieve monthly/quarterly targets.

You will prepare quotations, maintain meticulous account plans, and track pipeline in our CRM while coordinating with Service, Billing and Provisioning teams to ensure seamless service

Qualifications

• Diploma or above with 1–2 years of experience in B2B sales or account roles.
• Experience across Inside Sales, Account Management, Tele-Sales or Customer Success.
• Local Malaysian candidates only.

Responsibilities

• Manage a portfolio of existing B2B clients across multiple product lines.
• Conduct proactive outreach including qualification, needs analysis, and consultative selling.
• Deliver against monthly and quarterly Order Book targets and KPIs.
• Prepare quotations, proposals, and SOP-compliant submissions with high accuracy.
• Maintain account plans and track pipeline in CRM, updating stakeholders.
• Collaborate with internal teams to resolve customer issues and ensure end-to-end delivery.
• Build strong relationships through follow-ups and value-based discussions.
• Ensure compliance with sales processes, SLAs, workflows and governance.
• Support escalations, service reviews, and customer success engagements.

Skills

B2B Inside Sales

Account Management

Tele-Sales

Customer Success

Education

Diploma or above

Tools

CRM systems

Productivity tools

Job description

Jora Malaysia is seeking an energetic sales/account professional to manage a portfolio of B2B clients and drive growth across multiple product lines from Kuala Lumpur. You will perform proactive outreach, qualification, and consultative selling to uncover opportunities and achieve monthly/quarterly targets.

You will prepare quotations, maintain meticulous account plans, and track pipeline in our CRM while coordinating with Service, Billing and Provisioning teams to ensure seamless service