B2B/B2C Sales & Admin Executive

NESQ Resources (M) Sdn Bhd; Kota Samarahan; On-site; MYR 33,000 - 56,000; Full time

Job summary

NESQ Resources (M) Sdn Bhd in Malaysia is seeking an Administration Executive to support both B2B and B2C revenue-generation duties. You will handle prospecting and securing corporate clients, negotiate bulk orders, manage contracts, and provide after-sales support while ensuring premium presentation standards for our bird's nest products.

You will also manage order processing, prepare quotations and invoices, pick, pack, ship, and coordinate courier deliveries, while maintaining inventory

Qualifications

• B2B Account Management responsibilities include prospecting, securing corporate clients, bulk pricing negotiations, and contract drafting.
• Retail Sales & Customer Service duties involve attending to walk-in and online customers and closing individual sales.
• Order Processing duties include generating quotations, POs, and tax invoices for both B2B and regular clients.
• Client Retention entails ongoing after-sales support and ensuring recurring orders from B2B accounts.
• General Administration covers data/record management, doc filing, and branch upkeep for compliance.
• Logistics duties include pick/pack/ship, quality control, courier coordination, and inventory tracking.

Responsibilities

• Prospecting and securing corporate clients for premium NESQ products.
• Negotiate bulk pricing and draft business contracts for B2B accounts.
• Attend to walk-in or online customers, explain product benefits, and close sales.
• Generate quotations, purchase orders, and tax invoices for B2B and regular clients.
• Provide ongoing after-sales support and manage delivery issues to secure recurring orders.
• Coordinate packing, shipping, and courier logistics, ensuring premium packaging standards.
• Maintain stock levels and update CRM with daily sales data and performance reports.
• Filing delivery orders, signed invoices, and courier receipts for accounting.
• Keep the branch organized and compliant with administrative tasks.

Job description

NESQ Resources (M) Sdn Bhd in Malaysia is seeking an Administration Executive to support both B2B and B2C revenue-generation duties. You will handle prospecting and securing corporate clients, negotiate bulk orders, manage contracts, and provide after-sales support while ensuring premium presentation standards for our bird's nest products.

You will also manage order processing, prepare quotations and invoices, pick, pack, ship, and coordinate courier deliveries, while maintaining inventory