Azure & AWS Cloud Engineer: Reliability & Automation

Ascendion; Cyberjaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Jora Malaysia is seeking a Cloud Engineer to support enterprise cloud infrastructure on Azure and AWS. The role focuses on reliability, availability, and security across Windows and Linux servers while helping internal stakeholders and customers.

You will provide Level 1 and 2 support, administer cloud infrastructure, and resolve incidents with root-cause analysis. The position emphasizes automation, documentation, and cross-team collaboration.

Qualifications

• 3 years of experience supporting Windows and Linux servers in a cloud environment.
• Hands-on experience administering MS Azure and AWS.
• Experience with vulnerability remediation, patching, and maintenance.
• Proficiency creating runbooks and technical documentation.

Responsibilities

• Provide Level 1 & Level 2 operational support for Windows and Linux servers in Azure and AWS environments.
• Administer and maintain Azure and AWS cloud infrastructure to ensure high availability and operational excellence.
• Investigate and resolve production incidents by identifying root causes and implementing fixes.
• Perform vulnerability remediation across Windows, Linux, Azure, and AWS cloud services.
• Support infrastructure upgrades, maintenance activities, and new platform implementations.
• Create and maintain technical documentation, runbooks, and knowledge articles to improve operational consistency.
• Contribute to automation and continuous improvement initiatives to reduce manual effort.
• Collaborate with cloud platform, infrastructure, security, and application teams to support business operations.

Skills

Windows & Linux server support

Cloud troubleshooting

Incident management

Documentation & SOPs

Automation scripting (PowerShell, Bash

Tools

Azure

AWS

SCCM

SSM

Azure Update Manager

PowerShell

Bash

Job description

Jora Malaysia is seeking a Cloud Engineer to support enterprise cloud infrastructure on Azure and AWS. The role focuses on reliability, availability, and security across Windows and Linux servers while helping internal stakeholders and customers.

You will provide Level 1 and 2 support, administer cloud infrastructure, and resolve incidents with root-cause analysis. The position emphasizes automation, documentation, and cross-team collaboration.