AXI Application Engineer II

Nordson Corporation; Sungai Pinang (Balik Pulau); On-site; MYR 60,000 - 100,000; Full time

Job summary

Nordson Corporation in Malaysia is seeking an AXI Application Engineer II to support pre-sales and post-sales applications for the electronics, SMT and semiconductor industries. You will demonstrate AXI equipment, run sample analyses, train customers, and help define system configurations.

Travel up to 70% and collaborate with global teams; requires at least a bachelor degree in Automation Control or Mechanical Automation and 3+ years of related experience, with English and Chinese communication.

Qualifications

• Bachelor degree in Automation Control or Mechanical Automation or related major.
• 3+ years experience in similar customer technical support role for capital equipment in Electronics, SMT or Semiconductor Manufacturing.
• Willingness to travel extensively (approx 70%).
• Experience with AXI, AOI or SPI preferred; knowledge of Viscom/Omron/Vitrox/Koh Young/ASM/SAKI/MVP is a plus.
• Excellent written and verbal communication in English and Chinese.

Responsibilities

• Provide pre-sales application support and generate reports to demonstrate AXI systems capability.
• Assist sales to define system configuration and review technical specs with customers.
• Deliver AXI application training to customers, distributors and junior staff.
• Diagnose and resolve customer issues with AXI equipment and conduct on-site setup.

Skills

Customer-focused

Problem-solving

Communication skills

Team player

Travel readiness

English/Chinese ability

Education

Bachelor's degree in Automation Control or Mechanical Automation

Tools

AXI

AOI

SPI

Viscom

Omron

Vitrox

Koh Young

ASM

SAKI

MVP

Job description

## AXI Application Engineer IIApplylocations: Malaysia - Sungai Pinangtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: REQ50993**Pre-Sales Application Support:*** Utilize system performance on customer provided sample. Create application report to demonstrate systems capability and strength for commercial team to win business.* Participate on pre-sales discussions with Customers as a technical expert.* Support Sales to define system configuration and finalize customer technical spec review.* Attend Trade Show/Conference or other industry event to demonstrate equipment and/or present technical information on behalf of the company.**Customer satisfaction and Training:*** Provide high level applications support to set up and program new system at customer site.* Diagnose and resolve customer issues and concerns with AXI equipment* Advising Customers the best solution for their sample and new requirements* Provide AXI application training to customer/distributor/junior colleagues.* Training document preparation.* Brief Manual or WI preparation for customer or other team member use.**Business Strategy and Product Development Support:*** Taking active role with testing software releases, new features and bug fixes.* Justify customer or market requirements, and convert them to practical Engineering Special Request (ESR) criteria or Engineering Change Request (ECR) Criteria.* Contribute to Engineering road map based on VOC and technical experience* Gather intelligence on markets, competitors and customers and provide analysis and advice to management.**Responsible Regions:**80% Time for SEA projects.**Education and Experience Requirements*** College or Bachelor Degree with Automation Control / Mechanical Automation or related major.* 3+ years experience in similar customer technical support role for capital equipment in Electronics, SMT and Semiconductor Manufacturing Industry.* Preferred to have working experience in AXI, AOI or SPI , such as Viscom, Omron, Vitrox, Koh Young, ASM, SAKI, MVP.* Working experience in MNC is preferred.**Preferred Skills and Abilities*** Proactive, responsible, confident, pleasant and customer-oriented.* Results driven and a self-starter.* Good Communication skills in written/Verbal and Presentation.* Creative Thinker with problem solver skills.* Team player who is unafraid to proactively draw on various resources in the organization to achieve objectives.* Accommodate extensive travel, both domestic and international (approx 70%).* Good English/Chinese Ability. Able to work both in English and Chinese environment.Working Condition and Physical Demands* Daily work in Office/Lab Environment* Factory Environment when travel.* Can expect work in Clean room Environment