AVP, Loan Operations - Process Excellence & Compliance Lead

SMBC SSC Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

SMBC SSC Sdn Bhd in Malaysia seeks an experienced Operations professional to coach subordinates, oversee transaction processing, and ensure compliance with internal controls. The role emphasizes accountability, timely breach reporting, and a motivated team.

A candidate should have a basic Diploma/Degree with accounting or banking qualifications and at least 5 years of relevant banking operations experience. Proficiency in Microsoft applications is required.

Qualifications

• Basic Diploma/Degree with professional qualifications in Accounting and/or Banking.
• Must have at least 5 years of relevant experience in Banking Operations.
• Familiar with end-to-end corporate loan processing, administration and documentation.
• Good knowledge of statutory requirements and/or related rules.
• Good communication, interpersonal and leadership skills.
• Good initiative and ability to manage own time.
• Ability to effectively prioritize workload to meet tight deadlines and work objectives.
• Proficiency with Microsoft applications.

Responsibilities

• Coach and guide subordinates in terms of operational processes, skills and technical know-how to improve staff productivity.
• Promote accountability and transparency, and reinforce ethical, prudent and professional behaviour.
• Maintain key controls to ensure compliance with corporate requirements and risk mitigation.
• Timely reporting of potential/actual breaches to the respective departments and branches.
• Address actual or suspected breaches of regulatory requirements or internal policies in a timely manner.
• Manage end to end daily transaction processing and/or authorization of operational actions.
• Provide day to day support and advice in the department for transactional activities.
• Resolve routine/day to day issues and assist branches with customer enquiries, investigations and problem solving.
• Oversee defect and/or complaint management process.
• Ensure timely reconciliations and submission of reporting as required.
• Foster a healthy, motivated team and collaborate with other operations teams.

Skills

Leadership

Communication

Interpersonal skills

Time management

Prioritization

Education

Accounting or Banking degree

Tools

Microsoft Office

Job description

SMBC SSC Sdn Bhd in Malaysia seeks an experienced Operations professional to coach subordinates, oversee transaction processing, and ensure compliance with internal controls. The role emphasizes accountability, timely breach reporting, and a motivated team.

A candidate should have a basic Diploma/Degree with accounting or banking qualifications and at least 5 years of relevant banking operations experience. Proficiency in Microsoft applications is required.