AVP, Billing Operations & Risk Control (APAC)

Citigroup Inc.; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur seeks an Assistant Vice President (AVP) for KL CSC Billing Operations. The role is an individual contributor responsible for invoicing, receivables and payments reconciliation, COB, and risk & control functions within APAC billing.

You will act as SME and provide guidance to operations staff in Custody and Funds Billing for Asia Pacific branches. You will balance hands-on operation with strategic risk management, stakeholder communication, and process improvement,

Qualifications

• Bachelor’s degree in Banking and Finance, Accountancy, Commerce, or related field.
• Professional qualifications (ACCA, CIMA, CPA) are an added advantage.
• 7–10 years of experience in financial services operations; billing experience preferred.

Responsibilities

• Oversee daily billing operations to ensure SLAs are met across APAC branches.
• Lead risk controls, control testing, and ensure regulatory compliance.
• Prepare service review decks and communicate findings to senior stakeholders.
• Drive process improvements and automation to reduce manual touchpoints.

Skills

Financial analysis

Billing knowledge

Stakeholder communication

Risk management

Education

Bachelor’s degree in Banking and Finance / Accountancy / Commerce / Business Administration

ACCA / CIMA / CPA advantageous

Tools

Billing platforms

Database querying tools

Excel

Job description

Citigroup Inc. in Kuala Lumpur seeks an Assistant Vice President (AVP) for KL CSC Billing Operations. The role is an individual contributor responsible for invoicing, receivables and payments reconciliation, COB, and risk & control functions within APAC billing.

You will act as SME and provide guidance to operations staff in Custody and Funds Billing for Asia Pacific branches. You will balance hands-on operation with strategic risk management, stakeholder communication, and process improvement,