Aviation Key Account Manager – GSE Growth

TCR INTERNATIONAL

Sepang

On-site

MYR 120,000 - 180,000

Full time

14 days+

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Job summary

TCR INTERNATIONAL in Malaysia (Sepang) is seeking a Key Account Manager to manage strategic airline and airport accounts in the Ground Support Equipment sector. You will drive revenue growth, maintain contracts, and coordinate with operations and technical teams to ensure service delivery.

The role requires 3–5 years in Key Account Management or Sales, a Bachelor’s degree in a related field, and strong communication and negotiation skills. Travel may be required for regional exposure.

Qualifications

Bachelor’s Degree or equivalent in a relevant field.
3–5 years in Key Account Management or Sales/Commercial role.
Experience in aviation, Ground Support Equipment, leasing, or industrial equipment is highly preferred.
Strong communication, negotiation, and relationship management skills.

Responsibilities

Account Management: manage and strengthen relationships with airlines, ground handlers, and airport operators; be the primary contact for commercial and operational matters; ensure customer satisfaction and timely resolution of issues.
Business Development: identify opportunities to grow existing accounts and generate new business; promote leasing, rental, maintenance, and sale of GSE; prepare and present proposals and quotations; negotiate contracts and service agreements.
Contract and Commercial Management: manage contract lifecycle including renewals and amendments; ensure compliance with terms and SLAs; monitor account profitability and revenue targets.
Operational Coordination: collaborate with operations, maintenance, and technical teams to ensure service delivery; monitor equipment availability, delivery, and maintenance issues; support resolution of concerns.
Reporting and Planning: prepare sales reports, forecasts, and account plans; monitor market trends and competitor activities; maintain CRM records.
Additional Responsibilities: promote GSE leasing solutions; manage fleet replacement and renewal discussions; coordinate with technical team on maintenance planning; support tender submissions.