Automotive Service Advisor | Customer Satisfaction Pro

UMW Toyotsu Motors Sdn Bhd; Shah Alam; On-site; MYR 27,000 - 40,000; Full time

Job summary

UMW Toyotsu Motors Sdn Bhd in Shah Alam is seeking a motivated automotive professional. The role requires an automotive/mechanical qualification with at least 2 years of relevant experience and a solid understanding of automotive services. You will explain vehicle issues to customers and strive to achieve the set customer satisfaction targets.

Candidates must be fluent in English and Bahasa Malaysia. A valid driving license and own transport are preferred, with working hours from 7:50am to

Qualifications

• Possess Automotive / Mechanical qualification with a minimum 2 years working experience in relevant field.
• Knowledge in automotive is compulsory.
• Good command in written and spoken of English and Bahasa Malaysia.

Responsibilities

• Other ad-hoc duties assigned by HOD/superior.
• Explain to customers about vehicle issues.
• Achieve customer satisfaction index & target.

Skills

Automotive knowledge

English proficiency

Bahasa Malaysia proficiency

Education

SPM/MLVK/Diploma or equivalent

Job description

UMW Toyotsu Motors Sdn Bhd in Shah Alam is seeking a motivated automotive professional. The role requires an automotive/mechanical qualification with at least 2 years of relevant experience and a solid understanding of automotive services. You will explain vehicle issues to customers and strive to achieve the set customer satisfaction targets.

Candidates must be fluent in English and Bahasa Malaysia. A valid driving license and own transport are preferred, with working hours from 7:50am to