Automotive Service Advisor

PERINGGIT SRI MOTOR SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Incentive Scheme

EPF

SOCSO

Medical Leave

Training Provided

Job summary

Peringgit Sri Motor Sdn Bhd in Malaysia is seeking a motivated Automotive Service Adviser to support daily service needs, manage appointments, and promote service and parts sales while ensuring SST compliance.

Candidates should hold a Diploma in automotive/mechanical or related field, have at least 1 year in the automotive industry, and be proficient in Microsoft Office, English and Bahasa Malaysia.

Qualifications

• Diploma in automotive/ mechanical, Business/Administration/Management or equivalent.
• Minimum 1 year of working experience in automotive related business or equivalent.
• Proficient in Microsoft Office.
• Able to speak proficiently in English, Bahasa Malaysia.

Responsibilities

• Attend to customer daily service needs as compliance to SST procedures.
• Registration and control of service appointments.
• Promoting service and parts sales.
• Execution of CSI related duties and responsibilities.
• Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly.
• Handle customer complaints and ensures high customer satisfaction.
• Conduct 1 day before appointment reminder to customer.
• Conduct post service Follow up with customers to measure customer satisfaction and take improvement activities.
• To regularly update customer’s parts status in Parts Ordering Tracking Sheet (POTS).

Skills

Communication skills

English proficiency

Bahasa Malaysia proficiency

Education

Diploma in automotive/ mechanical, Business/Administration/Management or equivalent

Tools

Microsoft Office

Job description

Attractive Incentive Scheme is offered on top of the basic salary

Requirements

Diploma in automotive/ mechanical, Business/Administration/Management or equivalent

Minimum 1 year of working experience in automotive related business or equivalent

Proficient in Microsoft Office

Able to speak proficiently in English, Bahasa Malaysia

Responsibility

Attend to customer daily service needs as compliance to SST procedures

Registration and control of service appointments

Promoting service and parts sales

Execution of CSI related duties and responsibilities

Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly

Handle customer complaints and ensures high customer satisfaction

Conduct 1 day before appointment reminder to customer

Conduct post service Follow up with customers to measure customer satisfaction and take improvement activities

To regularly update customer’s parts status in Parts Ordering Tracking Sheet (POTS)

Incentive

EPF

SOCSO

Medical Leave

Training Provided

Peringgit Sri Motor Sdn Bhd was founded in 1990 from humble beginnings, then a 1 shop lot Honda Showroom. Now we have one of the largest dealership presences in the Klang Valley ranging from a 1S Boutique Showroom to a Full Fledged Honda 4S Centre. Being an award-winning Honda dealership, we are consistently committed to provide outstanding sales and after-sales support that exceeds the expectations of all our customers. We strongly believe in establishing a strong relationship with our customers through delivering great customer experience.

We are looking for highly motivated individuals to join our team. Kickstart and grow your career with us at Honda Peringgit.

What can I earn as an Automotive Service Adviser