Automation Platform Monitoring Engineer

Maybank; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Maybank is seeking an Automation Engineer in Malaysia to build and scale secure, governed automation across technology infrastructure, cloud, network, security, applications and service operations.

The role focuses on day-to-day monitoring, Level 2 support for the enterprise automation platform, triaging failures and maintaining runbooks while ensuring timely incident resolution and knowledge transfer.

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent practical experience.
• Typically 3+ years in application, platform, infrastructure, DevOps or service support.
• Experience using monitoring, ticketing, logs and structured troubleshooting in production environments.
• Scripting or automation exposure is strongly preferred.
• ITIL, Linux, Microsoft, Red Hat, cloud or monitoring certifications are advantageous.

Responsibilities

• Monitor platform health, jobs, queues, schedules, capacity and alerts; perform initial diagnosis.
• Events acknowledged and addressed within service targets; collect logs and recovery steps with evidence.
• Perform approved user, inventory, schedule, template and routine platform administration.
• Update support procedures, known errors, troubleshooting guides and shift handover records.
• Produce job, failure, capacity, incident and trend reports; inform operational decisions with reliable data.

Skills

Monitoring & alerting

Log analysis

Troubleshooting

Scripting exposure

Automation awareness

Education

Bachelor's/Diploma in IT/CS/Engineering

Tools

Ansible/AAP

YAML

Git

Python/PowerShell/Bash

Job description

Maybank is seeking an Automation Engineer in Malaysia to build and scale secure, governed automation across technology infrastructure, cloud, network, security, applications and service operations.

The role focuses on day-to-day monitoring, Level 2 support for the enterprise automation platform, triaging failures and maintaining runbooks while ensuring timely incident resolution and knowledge transfer.