Associate Product Specialist - da Vinci Surgery

Device Technologies; Kuala Lumpur; On-site; MYR 80,000 - 115,000; Full time

Job summary

Device Technologies in Malaysia seeks an Associate Product Specialist to join the robotics team and work with the da Vinci Surgery portfolio. You will drive adoption among surgeons and healthcare professionals and collaborate with customers and colleagues to deliver hands-on training.

The role requires residency status, strong communication, and willingness to travel within Peninsular Malaysia; you will report to the Clinical Sales Manager and contribute to KPIs while handling administrative

Qualifications

• Permanent resident status in your relevant country
• Proven skills in sales, territory management, presenting, influencing and time management
• Demonstrated competence in MS Word, Excel and PowerPoint
• High standard of demonstrable written and verbal communication skills
• Professional appearance
• Willingness to work a flexible schedule with occasional overnight travel
• 70% Klang Valley based with 30% outstation role, within Peninsular Malaysia
• Minimum 2 years’ experience selling in medical or pharmaceutical in an hospital environment, preferably for surgical equipment/consumables in the Operating Theatre
• Relevant tertiary qualifications in relevant Sciences-degree or nursing degree or similar

Responsibilities

• Reports to Clinical Sales Manager to achieve financial and non-financial KPIs
• Consistently assist Product Specialists to develop and grow the territory through engagement with existing and new customers
• Drive new surgeons and HCPs adoption of da Vinci robotic surgeries through da Vinci Technical Training Pathway
• Collaboration with customers, colleagues & managers to effectively execute da Vinci surgery technology training for HCPs - surgeons and nursing team
• Develop and review territory engagement plan with manager to ensure consistent growth of trained surgeons’ procedures yield
• Responsibly manage administrative task, reporting, SFDC, and sales activities
• Additional duties and some sales-related activities as required from time to time as part of career development
• Manage travel and administrative tasks for robotics team

Skills

Sales & territory management

Presenting & influencing

Time management

Communication skills

Professional appearance

Flexibility & travel willingness

Education

Science or nursing degree

Tools

MS Word

MS Excel

PowerPoint

Job description

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

Take the next step in your career with a unique opportunity to join our Robotics team as an Associate Product Specialist for the innovative da Vinci Surgery portfolio.

In this role, you will:

• Drive new surgeons and HCPs adoption of da Vinci surgery technology platforms through da Vinci Technical Training Pathway
• Collaboration with customers, colleagues & managers to effectively execute da Vinci surgery technology training for HCPs
• Develop and review territory engagement plan with managers to ensure consistently grow trained surgeons’ procedures yield
• Responsibly manage administrative task, reporting, SFDC, daily sales activities for achieving both financial and non-financial KPIs
• Achieve budgetary forecast through case support and customer training and engagement.

Key Responsibilities:

• Reports to Clinical Sales Manager to achieve financial and non-financial KPIs
• Consistently assist Product Specialists to develop and grow the territory through engagement with existing and new customers
• Drive new surgeons and HCPs adoption of da Vinci robotic surgeries through da Vinci Technical Training Pathway
• Collaboration with customers, colleagues & managers to effectively execute da Vinci surgery technology training for HCPs - surgeons and nursing team
• Develop and review territory engagement plan with manager to ensure consistent growth of trained surgeons’ procedures yield
• Responsibly manage administrative task, reporting, SFDC, and sales activities
• Additional duties and some sales-related activities as required from time to time as part of career development
• Manage travel and administrative tasks for robotics team

About you...

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business - We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values.

Experience required:

• Permanent resident status in your relevant country
• Proven skills in sales, territory management, presenting, influencing and time management;
• Demonstrated competence in MS Word, Excel and PowerPoint;
• High standard of demonstrable written and verbal communication skills;
• Professional appearance;
• Willingness to work a flexible schedule with occasional overnight travel.
• 70% Klang Valley based with 30% outstation role, within Peninsular Malaysia
• Minimum 2 years’ experience selling in medical or pharmaceutical in an hospital environment, preferably for surgical equipment/consumables in the Operating Theatre
• Relevant tertiary qualifications in relevant Sciences-degree or nursing degree or similar

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.