Associate HR Operation Specialist

SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD.

Kuala Lumpur

On-site

MYR 40,000 - 54,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical Education support

Dental Parking

Vision

Flexible benefits

Health check benefit

Work from

Job summary

SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD. is seeking an entry to mid-level HR Operations professional in Kuala Lumpur to support day-to-day HR administration and employee lifecycle processes.

You will assist with onboarding, employee changes and offboarding, and maintain records in Workday and other HR systems. The role emphasizes accuracy, confidentiality, and strong communication as you interact with employees across APAC, contributing to a positive onboarding experience and efficient HR

Qualifications

University degree in HRM, Business Admin, or related field; fresh graduates encouraged.
Strong attention to detail and ability to work accurately with employee information.
Good organizational and time-management skills.
Self-driven, willing to learn and comfortable in a fast-paced environment.
Good written and verbal communication skills.
Comfortable communicating with employees from diverse backgrounds and cultures.
Familiarity with Microsoft Office applications; exposure to Workday or HR systems is an added advantage.

Responsibilities

Support day-to-day HR administrative activities and maintain accurate employee records and documentation.
Assist with employee lifecycle processes including onboarding, changes, and offboarding.
Update and maintain employee information in Workday and other HR systems.
Support general record keeping and HR documentation.

Skills

Attention to detail

Organizational skills

Time management

Written and verbal communication

Confidentiality

Self-motivated

Education

University degree in Human Resource Management, Business Administration, Psychology, Communications, Marketing, Commerce or equivalent

Tools

Workday

Microsoft Office

Job description

SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD. 4.1 View all jobs

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to expect

1. Support HR Operations

Support day-to-day HR administrative activities and maintain accurate employee records and documentation.
Assist with employee lifecycle processes, including onboarding, employee changes and offboarding.
Update and maintain employee information in Workday and other HR systems.
Support general record keeping and HR documentation.

2. Support Onboarding and Employee Experience

Assist in welcoming new employees and coordinating onboarding activities.
Coordinate with relevant teams to support new joiner setup and readiness.
Assist with HR Orientation and provide employees with information on working conditions, policies and benefits.
Support employee engagement activities and other HR initiatives.

3. Employee Queries and Benefits Administration

Respond to employee questions and requests relating to HR processes, policies and benefits.
Assist with benefits administration across APAC countries, including enrolment and employee updates.
Coordinate with internal teams and external vendors when required.
Escalate more complex employee cases to the appropriate HR team member.

4. Support HR Projects and Process Improvements

Participate in broader HR projects and initiatives.
Support HR communications, reports and documentation.
Contribute ideas to improve day-to-day HR processes and employee experience.

What will make you successful?

University degree in Human Resource Management, Business Administration, Psychology, Communications, Marketing, Commerce or equivalent.
Fresh graduates or candidates with early-career HR experience are encouraged to apply.
Strong attention to detail and ability to work accurately with employee information.
Good organizational and time-management skills.
Self-driven, willing to learn and comfortable working in a fast-paced environment.
Good written and verbal communication skills.
Comfortable communicating with employees and stakeholders from different backgrounds and cultures.
Able to handle employee information with confidentiality and professionalism.
Familiarity with Microsoft Office applications; exposure to Workday or other HR systems would be an added advantage.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact @swift.com or indicate this in your application.

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

SWIFT is a global member-owned cooperative and the world's leading provider of secure financial messaging services.

We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance.

Our messaging platform, products and services connect more than 11,000 banking and securities organizations, market infrastructures and corporate customers in more than 200 countries and territories.

SWIFT also brings the financial community together - at global, regional and local levels - to shape market practice, define standards and debate issues of mutual interest or concern.

A strong and growing presence across APAC

SWIFT has been in Asia Pacific for over 30 years, starting in Hong Kong and Singapore. Many regional offices have been opened in recent years, growing SWIFT's APAC community and expanding the international culture of the company.

Opened in 2013, SWIFT's largest APAC office in Kuala Lumpur has increased SWIFT's presence in the Asia Pacific markets and ensured that our global membership can benefit from the economic growth, innovation and resources emerging from this part of the world.

Discover SWIFT careers: www.swift.com/careers

Passionate about innovation, security, and the future of the financial services

Our people are change-makers. Across disciplines, SWIFT staff drive for excellence and appreciate the challenges and opportunities of a high-tech work environment. Curiosity and passion are rewarded with unique training and career mobility within the company.

SWIFT's vision, mission and values: https://www.swift.com/about-us/vision_mission-values

Information Security at SWIFT: https://www.swift.com/about-us/discover-swift/information-security

Making a difference in our community

Working with financial communitieis across the globe is a privilege as well as a responsibility. To this end, we integrate social, environmental and ethical concerns into our operational strategy.

SWIFT APAC has focused on mental health awareness, office sustainability practices, and community outreach with Forest Research Institute of Malaysia and the Red Cross. Most recently, the team raised funds, sourced school supplies and helped build a classroom for the Tan Hope Kindergarden in Vietnam.

SWIFT Corporate Social Responsibility: https://www.swift.com/about-us/corporate-social-responsibility