Associate HR Operation Specialist

Support Services Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Swift is seeking an HR Assistant in Kuala Lumpur to support day-to-day HR administration and maintain precise employee records. You will assist onboarding, changes and offboarding, and keep employee data up to date in Workday and HR systems.

The role involves handling benefits across APAC, coordinating with internal teams and vendors, and escalating complex cases to the HR team. Fresh graduates are welcome; strong communication and organizational skills are essential.

Qualifications

• University degree in HRM, Business Admin, Psychology, Communications, Marketing, Commerce or equivalent.
• Fresh graduates or early-career HR experience encouraged to apply.
• Strong attention to detail and ability to handle confidential employee data.
• Good organizational and time-management skills.
• Self-driven and eager to learn in a fast-paced environment.
• Strong written and verbal communication skills; able to work with diverse stakeholders.
• Exposure to Workday or other HR systems is an advantage.

Responsibilities

• Support day-to-day HR administrative activities and maintain accurate employee records.
• Assist with onboarding, changes and offboarding processes.
• Update employee information in Workday and HR systems.
• Support record-keeping and HR documentation.
• Assist with benefits administration and APAC country coordination.
• Coordinate with internal teams and external vendors as needed.
• Escalate complex employee cases to the HR team.

Skills

HR knowledge

Attention to detail

Communication

Time management

Confidentiality

Education

University degree in HRM or related field

Tools

Workday

Microsoft Office

Job description

ABOUT US

We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.

We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to expect

1. Support day-to-day HR administrative activities and maintain accurate employee records and documentation.

   Assist with employee lifecycle processes, including onboarding, employee changes and offboarding.

   Update and maintain employee information in Workday and other HR systems.

   Support general record keeping and HR documentation.]

2. Assist in welcoming new employees and coordinating onboarding activities.

   Coordinate with relevant teams to support new joiner setup and readiness.

   Assist with HR Orientation and provide employees with information on working conditions, policies and benefits.

   Support employee engagement activities and other HR initiatives.

3. Respond to employee questions and requests relating to HR processes, policies and benefits.

   Assist with benefits administration across APAC countries, including enrolment and employee updates.

   Coordinate with internal teams and external vendors when required.

   Escalate more complex employee cases to the appropriate HR team member.

4. Participate in broader HR projects and initiatives.

   Support HR communications, reports and documentation.

   Contribute ideas to improve day-to-day HR processes and employee experience.

What will make you successful?

• University degree in Human Resource Management, Business Administration, Psychology, Communications, Marketing, Commerce or equivalent.
• Fresh graduates or candidates with early-career HR experience are encouraged to apply.
• Strong attention to detail and ability to work accurately with employee information.
• Good organizational and time-management skills.
• Self-driven, willing to learn and comfortable working in a fast-paced environment.
• Good written and verbal communication skills.
• Comfortable communicating with employees and stakeholders from different backgrounds and cultures.
• Able to handle employee information with confidentiality and professionalism.
• Familiarity with Microsoft Office applications; exposure to Workday or other HR systems would be an added advantage.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [e-mail] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.