Associate - F&A - I2C 5A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Malaysia; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Genpact in Malaysia is seeking an Associate - F&A to support billing and accounts receivable processes within its I2C program. You will ensure timely invoicing, maintain CRM data, and support metrics while collaborating with field teams and cross-functional colleagues.

The role requires a background in accounting/finance with relevant degrees and certifications. Working in a hybrid setup, you will interact with global teams and contribute to ongoing AI-driven finance initiatives.

Qualifications

• Bachelor’s degrees in Accounting, Commerce, Economics or Finance.
• Master’s in Finance is desirable toward advanced roles.

Responsibilities

• Billing and invoicing processes execution with accuracy.
• Monitor, review and update customer details in CRM.
• Invoice corrections - credits & rebills.
• Emails queries/requests from field teams.
• Support and drive metrics; update work instructions.

Skills

Accounting

Accounts Receivable (AR)

Accounts Receivable Collection

Accounts Receivable Management (ARM)

Banking Capital Markets

Cash Application

Collections Management

Deductions Management

Education

Bachelor's - Accounting

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Finance

Job description

Associate - F&A - I2C

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Billing and Invoicing.
• Ensure timely billing execution and billing accuracy.
• Monitor, review and update the Customer details in CRM
• Invoice corrections - Credits & Rebills
• Emails queries/requests from field teams
• Support and drive metrics.
• Update Work Instructions.

Qualifications

• Bachelors - Accounting
• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Finance

Certifications

• Accounts Payable Certification - F-TecF-Tec
• Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB)
• Certified Fraud Examiner (CFE) - ACFEACFE
• Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)
• Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft

Required Skills

• Accounting
• Accounts Receivable (AR)
• Accounts Receivable Collection
• Accounts Receivable Management (ARM)
• Banking Capital Markets
• Cash Application
• Collections Management
• Deductions Management

Language

• English
• Mandarin

Language Proficiency

• Intermediate - B1

Job Type

• Regular

Master Skill List

• F&A - I2C

Remote Type

• Hybrid

Work Shift

• Day Job (Malaysia)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.