Associate Director, Storage & Backup Management

AIA Digital+ Malaysia; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

AIA Digital+ Malaysia is seeking an Associate Director, Storage & Backup Management to lead the strategy and execution of the organization’s on-prem storage and data backup solutions. You will drive alignment with business priorities and oversee a team of storage and backup specialists to ensure high availability and reliability.

You will manage vendor relationships, evaluate new technologies, and coordinate disaster recovery planning and testing to protect critical data across the enterprise.

Qualifications

• 10+ years of relevant experience, including at least 5 years in a managerial role with regional coverage.
• Hands-on experience with storage and backup components.
• Equivalent combination of qualifications and experience accepted.

Responsibilities

• Develop and implement strategic roadmap for on-prem storage infrastructure and data backup.
• Oversee deployment, configuration and maintenance of storage systems (SAN/NAS/hybrid).
• Lead backup operations, disaster recovery planning and testing.
• Manage vendor relationships and evaluate new technologies for storage and backup.
• Ensure compliance with data protection regulations and best practices.
• Monitor performance, capacity, and optimization of storage and backup services.
• Prepare budgets and manage resources for storage and backup initiatives.

Skills

Strategic planning

Leadership

Storage technologies

Data backup

Education

Bachelor’s degree in IT or related field

Tools

IBM TSM

VTL

DSI

Job description

Associate Director, Storage & Backup Management

Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.

Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.

Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year.

Key responsibilities

Strategic Planning and Leadership:

• Develop and implement strategic roadmap for on-premises storage infrastructure & data backup solution, ensuring alignment with organizational goals.
• Recommend storage and data backup technologies and solutions from leading vendors to meet business needs.
• Oversee the design, deployment, and maintenance of storage systems and backup solutions to optimise performance and reliability.
• Lead a team of storage and backup specialists, providing guidance, mentorship, and performance evaluations to ensure high levels of productivity and professional growth.

Storage Infrastructure Management:

• Ensure the team to perform the deployment, configuration, and maintenance of on-premises storage systems, including SAN, NAS, and hybrid solutions without any issues.
• Ensure optimal performance, availability, and capacity of storage infrastructure.
• Ensure the team to manage storage lifecycles, including upgrades, migrations, and decommissioning of legacy systems.
• Management responsible for the overall storage technology and services delivery to all business units.

Backup Infrastructure Management:

• Ensure the team to perform day-to-day operations of data backup services in a timely manner and accurate backups across the organization.
• Technical lead on backup tools and technologies, including but not limited to IBM TSM, VTL, DSI, and other enterprise-grade solutions.
• Management responsible for the overall data backup solution and services delivery to all business units.

Vendor and Technology Expertise:

• Evaluate and manage relationships with external vendors for storage and backup services, ensuring optimal service delivery.
• Stay updated on the latest advancements in technologies and evaluate their applicability to the organization.

Disaster Recovery and Data Protection:

• Design and implement robust backup, recovery, and disaster recovery solutions for on-premises storage systems & data backup systems.
• Ensure compliance with data protection regulations and industry best practices.
• Ensure the team conducts regular testing and audits of disaster recovery processes.

Performance Monitoring and Optimization:

• Oversee system performance, identify bottlenecks, and implement optimization strategies.
• Present reports on utilization, performance, and incidents to senior management.

Security and Compliance:

• Work closely with cross-functional teams, including IT, legal, and compliance, to ensure effective data management and support for business operations.

Budget & Resource Management:

• Prepare and manage budgets for storage and backup management initatives, ensuring cost-effectiveness and resource optimization.

Job Requirements

10+ years of relevant experience in which at least 5 years in managerial position with regional coverage.

Hands on experience on position related technical components OR

An equivalent combination of qualifications and relevant experience.

Education:

Bachelor’s degree holder of University on Information Technology or related discipline

Technical Skills:

Deep knowledge of storage technology and data backup solutions

Familiarity with storage and backup management tools and software

Strong understanding of data protection, backup, and disaster recovery solutions.

Experience with hybrid cloud storage integrations and cloud-based backup solutions is a plus

About us

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. The work done at AIA Digital+ makes a difference in the lives of millions of people, every day. AIA Digital+ equips team members with critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

What can I earn as an Associate Director