Associate Director, Experience Analytics & AI Modernization

Manulife; Kuala Lumpur; Hybrid; MYR 180,000 - 280,000; Full time

Job summary

Manulife is seeking a senior actuarial professional to lead end-to-end mortality and morbidity experience studies across Asia, focusing on data modernization and AI-enabled analytics. You will drive dashboards, data validation, and governance in collaboration with BU Chief Actuaries and IT teams.

Hybrid work setup in Malaysia, with opportunities to shape study workflows, templates, and governance standards while coaching junior staff and delivering actionable insights for pricing, valuation and

Qualifications

• Fellow or near-Fellow (FSA or Equivalent) with 5-7 years of actuarial experience.
• Strong technical capability in experience study methodologies, GLMs, exposure/A‑E calculations, credibility, and trend analysis.
• Proven ability to engage and influence senior stakeholders with clear communication of analytics.

Responsibilities

• Lead end-to-end mortality and morbidity (excl. health) experience studies across Asia, including scoping, data validation, analysis, recommendations, documentation, and audit readiness.
• Drive modernization of mortality/morbidity analytics, supporting ADM data modernization and shaping future study workflows, controls, and templates.
• Oversee quarterly and monthly monitoring, using PBI dashboards to explain trends, exceptions, and G/L impacts to senior stakeholders.
• Translate analytical results into clear business narratives, providing insights and actionable recommendations for pricing, valuation, and management teams.
• Engage regularly with BU Chief Actuaries and experience teams to gather feedback, align methodologies, and continuously improve XPSSC value delivery.

Skills

Experience study methodologies

GLMs

exposure/A‑E calculations

credibility

trend analysis

SQL

R

Python

Education

Fellow or near‑Fellow (FSA or Equivalent)

Tools

SQL

R

Python

Job description

Manulife is seeking a senior actuarial professional to lead end-to-end mortality and morbidity experience studies across Asia, focusing on data modernization and AI-enabled analytics. You will drive dashboards, data validation, and governance in collaboration with BU Chief Actuaries and IT teams.

Hybrid work setup in Malaysia, with opportunities to shape study workflows, templates, and governance standards while coaching junior staff and delivering actionable insights for pricing, valuation and