Associate Buyer Planner

Service Express; Shah Alam; On-site; MYR 65,000 - 98,000; Full time

Job summary

Park Place Technologies is seeking an Associate Buyer/Planner in Shah Alam, Malaysia, to oversee timely planning and procurement of regional inventory. You will coordinate sparing for new products, maintain supplier relations, and drive improvements to meet SLA targets and customer expectations.

You will work on regional inventory plans, use MRP/ERP tools, and contribute to continuous improvement with a strong emphasis on data-driven decisions and cross-functional collaboration.

Qualifications

• 1–3 years in Buyer or Buyer/Planner roles with MRP/ERP or Demand Planning systems.
• Background in Customer Service and/or bookkeeping is a plus but not required.
• Strong Excel, communication, and cross-department collaboration skills.

Responsibilities

• Manage materials planning for the specified region.
• Coordinate sparing for new product introductions and stocking quantities.
• Aim for >95% part availability by year 1 end and drive annual improvements.
• Ensure localized inventory is replenished to field sites and customer sites.
• Publish key performance metrics on a timely basis.
• Develop expertise in ASTEA, CRM, Min/Max and related tools.
• Assist with regional quotes for equipment spare planning to meet SLA.
• Drive continuous improvement to define best-in-class practices.
• Plan and procure components from preferred suppliers at best total cost.
• Maintain relationships with global suppliers for shipping and PO monitoring.
• Proactively report part availability issues and advise on availability for inquiries.
• Perform other duties as assigned.

Skills

MRP/ERP experience

Demand planning

Excel skills

Verbal & written communication

Problem solving

Multi-tasking

Cross-functional collaboration

Tools

MRP/ERP systems

CRM

ASTEA

Min/Max

Job description

• On-site
• Supply Chain
• Full-Time
• Requisition #: ASSOC006420
• Supervisor : Weng Loon Lam

Description

This Associate Buyer/Planner is a highly visible supply chain role responsible for overseeing and optimizing the accurate and timely planning and procurement of inventory across their region to meet customer service level agreements (SLA). This vital role interfaces with regional and global leadership, internal manager(s), directors, and vice presidents on part availability and customer satisfaction.Key measure of success is maximizing part availability for all service incidents to meet customer expectations in time, quality and a cost-efficient manner.Relies on experience, data and judgment to plan and accomplish complex goals to drive the business toward Best in Class.

What you’ll be doing:

• Manages materials planning activities for the specified region.
• Coordinate sparing for new product introduction for the region through planning and initial stocking quantities.
• Objective will be to achieve >95% part availability for all incidents by the end of year 1, with actionable improvements annually as agreed upon.
• Assure localized inventory is re-placed expediently to ALL field sites and any specific customer sites.
• Shall timely publish agreed upon key performance metrics.
• Develop an expertise in ASTEA, CRM, Min/Max, and related tools to succeed.
• Assist with regional voice on quotes for equipment spare planning and ability to achieve SLA.
• Drive continuous improvement activities to define best in class.
• Plan and execute procurement of assigned components from a preferred suppliers’ list at the best total cost to PPT buying in the region for the region.
• Maintain strong working relationships and communications directly with the global suppliers to confirm shipping schedules and monitor open purchase orders for all orders to ensure on-time deliveries.
• Proactively report product/material availability issues as they arise and advise of part availability when inquired for new customers.
• Other duties as assigned.

What we’re looking for:

• Minimum 1 - 3 years’ experience as a Buyer or Buyer/Planner, using MRP/ERP or Demand Planning systems is required.
• Background in Customer Service and/or bookkeeping preferred but not required.
• Strong Excel skills, verbal & written communication skills, the ability to work collaboratively between departments, and strong problem solving, and multi-tasking skills are a must.
• Proficiency in Microsoft Office.
• Can demonstrate a level of proficiency with materials management tools.

Park Place Technologies is an Equal Opportunity Employer M/F/D/V.