Assisted Sales Advisor - BM and English

TP; George Town; On-site; MYR 39,060 - 61,380; Full time

Job summary

TP is seeking an Assisted Sales Advisor in George Town, Malaysia, to manage marketing and sales via web and telesales channels.

The ideal candidate will possess a Bachelor’s degree and 1–3 years of BPO inbound sales experience. Key responsibilities include handling customer inquiries, processing orders, and ensuring high-quality customer interactions to meet sales targets.

Qualifications

• 1–3 years BPO inbound sales or related sales role is preferred.
• Proven sales performance and ability to close deals.

Responsibilities

• Handle inbound/outbound sales and customer inquiries
• Provide product recommendations and pre-sales support
• Process and track orders accurately
• Meet sales targets and maintain high customer satisfaction
• Maintain product knowledge and quality standards
• Record customer data in internal systems
• Ensure high-quality customer interactions and service

Skills

Strong communication

Negotiation skills

Presentation skills

Tech-savvy (mobile OS)

Typing speed: 60–80 WPM

Sales performance

Education

Bachelor’s degree or equivalent

Job description

The Assisted Sales Advisor handles marketing, sales, and order fulfillment for client products via web and telesales channels, supporting both new and existing customers.

About the Role

A short paragraph summarizing the key role responsibilities.

Responsibilities

• Handle inbound/outbound sales and customer inquiries
• Provide product recommendations and pre-sales support
• Process and track orders accurately
• Meet sales targets and maintain high customer satisfaction
• Maintain product knowledge and quality standards
• Record customer data in internal systems
• Ensure high-quality customer interactions and service

Qualifications

• Bachelor’s degree or equivalent

Required Skills

• Strong communication, negotiation, and presentation skills
• Tech-savvy (familiar with mobile OS or similar)
• Typing speed: 60–80 WPM
• 1–3 years BPO inbound sales or related sales role
• Proven sales performance and ability to close deals

Preferred Skills

• (Preferred) 1–3 years supervisory experience in sales
• Knowledge of BPO sales/customer service
• Problem-solving, decision-making, and coaching skills
• Results-driven, able to work under pressure