Assistant Supervisor Sales Officer

SUN GATE CREDIT SDN BHD; Gombak; On-site; MYR 30,000 - 42,000; Full time

Job summary

SUN GATE CREDIT SDN BHD is seeking a proactive sales associate to attract new customers and promote loan packages across digital channels and referrals. You will assist applicants through the loan process, verify documents, and sign agreements while delivering prompt, professional service.

The role emphasizes building long-term relationships, handling account inquiries, data entry, and support for branch operations. Fresh graduates are welcome; sales experience is a plus.

Qualifications

• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and results-focused.
• Fresh graduates encouraged to apply; relevant sales experience is an advantage.

Responsibilities

• Source and acquire new customers through digital platforms, referrals and other channels.
• Promote and recommend loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing and document submission.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond to customer enquiries and provide support on account-related matters.
• Data entry, documentation, and system updates.

Skills

Communication skills

Sales-driven

Customer service

Teamwork

Data entry

Education

SPM/ Diploma/ Degree in Business or Finance

Tools

MS Office

Job description

Source and acquire new customers through digital platforms, referrals, and other sales channels.

Promote and recommend suitable loan packages, including tele-sales for new and existing customers.

Assist customers with loan applications, agreement signing, and submission of required documents.

Build and maintain strong customer relationships through professional and timely communication.

Respond promptly to customer enquiries and provide support on account-related matters.

Perform data entry, documentation, and system updates accurately.

Monitor customers’ repayment status and follow up on overdue accounts.

Assist in basic credit assessment, verification of customer information, and reporting to superior.

Ensure proper filing, record-keeping, and adherence to company procedures.

Support branch operations, including general housekeeping and administrative tasks.

Carry out ad hoc duties as assigned by superior.

Job Requirements

Minimum SPM / Diploma / Degree in Business, Finance, or related field.

Fresh graduates are encouraged to apply; relevant sales experience is an advantage.

Good communication and interpersonal skills.

Sales-driven, customer-oriented, and result-focused.

Basic knowledge of financial products or lending practices is an added advantage.

Computer literate with good data entry skills.

Able to work independently and as part of a team.

Willing to learn and adapt in a fast-paced environment.