Assistant Store Manager (Sri Serdang)

ECO-SHOP Marketing Berhad (Retail); Kajang , Bandar Baru Bangi, Serdang; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Career advancement

Monthly incentives

Commission

Training & Development

Health and wellness benefits

Yearly performance bonus

Job summary

Eco-Shop Marketing Berhad is seeking an Assistant Store Manager for our Sri Serdang, Selangor location. The role focuses on stock accuracy, FIFO storage, staff scheduling, and KPI-driven leadership to ensure smooth daily operations and excellent customer service.

Ideal candidates possess 2+ years in retail, with strong English and Bahasa Malaysia, and experience in PIC roles is an advantage. The position offers growth, incentives, and ongoing training.

Qualifications

• At least 2 years of experience in retail or similar industry.
• Experience leading a store team is preferred.
• Advantageous if you have PIC experience.

Responsibilities

• Manage stock accuracy via GTN, stock adjustments, and Transfer Notes.
• Apply FIFO stock storage and report issues to Area Manager.
• Oversee staff scheduling, monitor KPIs including sales and customer service.
• Coordinate overtime and recruitment reporting to Area Manager.
• Lead a team of 10–15 employees.
• Execute daily tasks with store apps for item arrangement, supplier deliveries, and handling damaged goods.
• Complete administrative duties including E-Ticketing and feedback forms.

Skills

Staff management

Inventory management

Work scheduling

Customer service

English

Bahasa Malaysia

Education

SPM/Diploma/Degree

Job description

(C) STORE OPERATIONS MANAGEMENT

• Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
• Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
• Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.
• Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.
• Able to leads 10- 15 employees.
• Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.
• Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

• Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

• Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.
• Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Willing to work at Eco-Shop in Sri Serdang, Selangor
• Possess more than 2 years of experience in the retail or similar industry.

• Opportunities for career advancement
• Monthly performance incentive
• Commission
• On-going Training & Development
• Health and wellness benefits
• Yearly performance Bonus

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an assistant store manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?
• How would you rate your Bahasa Malaysia language skills?

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

What can I earn as an Assistant Store Manager