Assistant Store Manager (KL Gateway Mall)

ECO-SHOP Marketing Berhad (Retail); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Career advancement

Monthly incentive

Commission

Training & development

Health benefits

Yearly bonus

Job summary

Eco-Shop Marketing Berhad is seeking an Assistant Store Manager at KL Gateway Mall to oversee daily store operations, stock control, and staff scheduling.

You will drive KPI performance, ensure FIFO stock handling, report losses, and maintain high store standards, while supporting recruitment and cashier processes.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Skilled in staff management.
• Familiar with operational processes such as work scheduling and inventory management.
• Experience as PIC is an advantage.
• Willing to work at Eco-Shop in KL Gateway Mall.
• More than 2 years of experience in the retail or similar industry.

Responsibilities

• Ensure accurate stock management by updating GTN, record issues with stock adjustments, and verify changes via Transfer Notes.
• Follow FIFO for stock storage and report issues to the Area Manager.
• Oversee staff scheduling, monitor KPIs, and manage disciplinary actions.
• Coordinate staff overtime and recruitment reporting to the Area Manager.
• Lead 10-15 employees and manage store operations daily.
• Execute daily tasks, manage supplier deliveries, and handle damaged goods.
• Complete administrative duties including E-Ticketing for stock requests.
• Oversee store maintenance, fire extinguisher management, and daily cleanliness.
• Oversee cash management and daily BJH reports with Area Manager.
• Review cashier logs daily for transaction accuracy.

Skills

Staff management

Inventory management

Work scheduling

English

Bahasa Malaysia

PIC experience

Education

SPM/Diploma/Degree

Job description

Assistant Store Manager (KL Gateway Mall)

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to leads 10- 15 employees.

(C) STORE OPERATIONS MANAGEMENT

Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.

(D) STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) CASH MANAGEMENT

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements:

Candidates must possess at least an SPM/Diploma/Degree.

Proficient in both English and Bahasa Malaysia.

Skilled in staff management, as this position involves managing the store team.

Familiar with operational processes, such as work scheduling and inventory management.

Experience as a Person-In-Charge (PIC) in previous employment is an advantage.

Willing to work at Eco-Shop in KL Gateway Mall.

Possess more than 2 years of experience in the retail or similar industry.

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Yearly performance Bonus

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.

Empowering From Humble Beginnings

In the realm of renowned local brands, none shines brighter than eco-shop. Established in 2003, our founder, Dato’ Sri Lee Kar Whatt, is resolute in delivering top-quality products at the most accessible prices. Till now eco-shop has grown to over 400 outlets nationwide and employing more than 8,000 people.

Eco-Shop has more than 10,000 products to offer, from food, to household items, basic hardware, stationeries and even cat food and accessories. All the products are offered at affordable prices, making it the most desired shopping destination for everyone’s daily essentials.