Assistant Service Manager

Rentokil Initial; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Transportation allowance and Fuel Card

Comprehensive insurance plans

Dental & Optical Coverage

Employee Purchase Plans

Smart Work Gadgets / Tools

Job summary

Rentokil Initial, the global leader in pest control and hygiene services, seeks a Sales Manager to head Kota Kinabalu's commercial sales team. You will drive revenue growth, coach field staff, and build relationships with commercial clients across the region.

You will mentor executives, translate strategy into actionable plans, and own the branch's top-line performance while pursuing new business and maintaining service excellence.

Qualifications

• At least 5 years of successful sales management or supervisory experience.
• Diploma or Degree in any field is a plus.
• Dynamic, results-oriented and believes in building people up.
• Excel at fostering teamwork and positive energy.
• Use data to make decisions, manage performance, and coach your team effectively.
• Natural talent for building and maintaining strong, trust-based customer relationships.
• Self-starter who thrives on challenges and can work independently.
• Comfortable working outdoors, conducting on-site visits, and leading from the front.
• Must possess a valid driver's license and own vehicle.
• Malaysian citizen or hold relevant resident status.

Responsibilities

• Mentor and develop sales executives, spending significant time in the field to provide real-time coaching, feedback and support.
• Lead team meetings, translating company strategy into a clear, actionable sales plan.
• Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.
• Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
• Use sales data to review pipelines, identify winning strategies, and forecast accurately.
• Keep a pulse on market trends and competitors, sharpening unique selling propositions.
• Personally visit key clients to understand their needs, gather feedback, and ensure service delivery.
• Act as the central point of contact for complex service issues, liaising directly with clients and internal departments to manage challenges.
• Guide your team in coordinating, negotiating, and closing complex contracts.
• Conduct on-site inspections to support your team and secure new business.

Skills

Leadership

Coaching

Data-driven decisions

Client relationships

Field sales

Independent work

Outdoor/site visits

Education

Diploma or Degree

Job description

Rentokil Initial, the global leader in pest control and hygiene services, is looking for a dynamic Sales Manager to lead the Kota Kinabalu commercial sales team. You will be responsible for driving revenue growth, developing high-performing sales executives, and building strong relationships with commercial and industrial clients across the region.

In this role you will be responsible for:

• Mentor and develop sales executives, spending significant time in the field to provide real-time coaching, feedback and support
• Lead team meetings, translating company strategy into a clear, actionable sales plan
• Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success
• Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities
• Use sales data to review pipelines, identify winning strategies, and forecast accurately
• Keep a pulse on market trends and competitors, sharpening unique selling propositions
• Personally visit key clients to understand their needs, gather feedback, and ensure service delivery
• Act as the central point of contact for complex service issues, liaising directly with clients and internal departments to manage challenges
• Guide your team in coordinating, negotiating, and closing complex contracts
• Conduct on-site inspections to support your team and secure new business

About you

• At least 5 years of successful sales management or supervisory experience
• A Diploma or Degree in any field is a plus
• Dynamic, results-oriented, and believes in building people up
• Excel at fostering teamwork and positive energy
• Use data to make decisions, manage performance, and coach your team effectively
• Natural talent for building and maintaining strong, trust-based customer relationships
• Self-starter who thrives on challenges and can work independently
• Comfortable working outdoors, conducting on-site visits, and leading from the front
• Must possess a valid driver's license and own vehicle
• Malaysian citizen or hold relevant resident status

Attractive Rewards (Sales Incentives) and Benefits

• Transportation allowance and Fuel Card
• Comprehensive insurance Plans for Surgical & Hospitalization, Term Life, and Personal Accident
• Dental & Optical Coverage
• Employee Purchase Plans
• Smart Work Gadgets / Tools

About us

Rentokil Initial is the world’s leading commercial pest control and hygiene service provider. Here in Malaysia, we have been the market leader in both the pest control and hygiene solution industries for over 50 years across 11 major cities nationwide. Join us to build a meaningful career in an innovative, supportive environment where your work truly matters!