Assistant Restaurant Manager — P&L Leader & Team Builder

CPI Food Concept; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia invites an experienced hospitality leader to oversee financial performance and guest experience across outlets. The role emphasizes full P&L accountability, staff leadership, and a culture of service excellence in a fast-paced hospitality environment.

The ideal candidate will have 2–5 years of management experience in F&B or hospitality, a relevant diploma or degree, and a track record of enforcing SOPs, food safety, and high guest satisfaction scores.

Qualifications

• Diploma/Degree in Hospitality, Business, or related field (preferred).
• 2-5 years of management experience in F&B or hospitality.
• Strong track record in managing P&L, teams, and guest experience.

Responsibilities

• Financial Leadership: Full P&L accountability - grow sales, optimise COGS, manage labour costs, and deliver profitability.
• Operational Excellence: Enforce SOPs, food safety, and hygiene standards; achieve high audit and mystery shopper scores; coordinate with OSD and Supply Chain on equipment and stock.
• People & Team Leadership: Recruit, train, and retain engaged teams; motivate staff through recognition and development; groom a successor for outlet leadership.
• Digital & Innovation: Champion POS and digital tools, contribute innovative ideas to improve efficiency and service, and pilot brand initiatives.
• Collaborative approach with HQ functions (HR, Finance, Supply Chain, Marketing).

Skills

P&L management

Team leadership

Guest experience

Operations excellence

Digital literacy

Education

Diploma/Degree in Hospitality, Business, or related field

Tools

POS system

Digital tools

Job description

Jora Malaysia invites an experienced hospitality leader to oversee financial performance and guest experience across outlets. The role emphasizes full P&L accountability, staff leadership, and a culture of service excellence in a fast-paced hospitality environment.

The ideal candidate will have 2–5 years of management experience in F&B or hospitality, a relevant diploma or degree, and a track record of enforcing SOPs, food safety, and high guest satisfaction scores.