Assistant Manager, Reporting (SAP BI)

AIA Digital+ Malaysia; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

AIA Digital+ Malaysia is seeking an experienced SAP BI specialist to provide ongoing support for the SAP BI system, focusing on data modeling and monitoring. You will ensure SAP BI objects adhere to AIA standards and manage BAU incidents, service requests, and changes with timely delivery.

The role requires 8+ years in SAP BI, BW/4HANA, and Analysis for Office, with ABAP knowledge. FICO/Treasury familiarity is a plus; you will train users and contribute to BI projects.

Qualifications

• Bachelor’s degree in IT/engineering/business with computing focus.
• 8+ years in SAP BI with BW/4HANA expertise.
• Experience with Analysis for Office and ABAP routines.
• Knowledge of FICO and Treasury modules is a plus.

Responsibilities

• Provide ongoing support for the SAP BI system focusing on data modelling and monitoring.
• Ensure SAP BI objects align with AIA standards and policies.
• Handle BAU incidents, service requests, and change requests per SLA.
• Develop CSA documentation and perform unit testing with internal/external teams.
• Coordinate regression testing and production deployments, post‑deployment validation.
• Train end users and drive SAP proficiency across the organization.
• Engage in BI‑focused project work and identify business process improvements.

Skills

SAP BI

BW/4HANA

Analysis for Office

ABAP

FICO/Treasury

Education

Bachelor’s Degree in IT/Engineering/Business

Tools

ServiceNow

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Provide ongoing support for the SAP BI system in relation to data modelling and monitoring.

Ensure the SAP BI objects adhered to AIA standards.

Perform BAU Activities – Incident, Service and Change Request:

• Perform configuration changes/ fixes to resolve incident.
• Manage all assigned SNOW ticket pertaining to enquiries and incidents and deliver according to SLA target.
• Develop & update Change Scope Analysis (CSA) and documentation i.e. Functional Specification Documentation (FSD).
• Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
• Inform on readiness for Regression Test / Production deployment
• Close ticket upon successful Production deployment OR Close ticket upon receiving successful‑deployment‑confirmation from Integration Manager.
• Perform Post Deployment Validation.

Comply with GASC USC‑Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios for SAP BI.

Positive collaboration with all stakeholders on BAU related matters.

Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC‑Finance ambassador.

Provide training for end users.

Participate in project activities with mainly on BI focus.

Be aware of business process improvements opportunities and to raise it to the team.

May require standby and shift arrangements.

Ensure that the daily data loading activity complete successfully.

Ensure that all data and reports are up to date during month‑end closing.

Supporting Team Manager on work assignments as per required.

Job Requirements:

Bachelor’s Degree in Information Technology/Systems, or Engineering or Business‑related degree majoring in computing systems

More than 8 years of SAP BI experience

Experience with BW/4HANA landscape and Analysis for Office is a must.

Experience troubleshooting complex HANA Calculation View and ABAP Routine

Knowledge of SAP FICO and Treasury modules will be an added advantage.

SAP certification/training in SAP BI, BW/4HANA.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.