Assistant Manager, Reporting (SAP BI)

AIA Digital+; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

AIA Digital+ is seeking an experienced SAP BI professional to provide ongoing support for the SAP BI system, focusing on data modelling, monitoring, and adherence to AIA standards. You will handle BAU activities including incidents, service and change requests, and coordinate deployments with internal teams.

The role requires 8+ years of SAP BI experience, BW/4HANA expertise, and familiarity with ABAP, FICO, and Treasury modules. Some shift work may be required.

Qualifications

• Bachelor’s degree in Information Technology/Systems, Engineering or Business-related degree majoring in computing systems.
• 8+ years of SAP BI experience.
• Experience with BW/4HANA landscape and Analysis for Office is a must.
• Experience troubleshooting complex HANA Calculation View and ABAP Routine.
• Knowledge of SAP FICO and Treasury modules will be an added advantage.
• SAP certification/training in SAP BI, BW/4HANA.

Responsibilities

• Provide ongoing support for the SAP BI system in relation to data modelling and monitoring.
• Ensure the SAP BI objects adhered to AIA standards.
• Perform BAU Activities – Incident, Service and Change Request.
• Manage all SNOW tickets and deliver according to SLA targets.
• Develop & update Change Scope Analysis (CSA) and Functional Specification Documentation (FSD).
• Perform configuration / code changes and Unit Test, coordinate with 3rd party where necessary.
• Inform on readiness for Regression Test / Production deployment.
• Close ticket after successful production deployment or after confirmation.
• Perform Post Deployment Validation.
• Support end users and raise SAP proficiency; provide training.
• Participate in BI-focused project activities.
• Be aware of business process improvements opportunities and raise them.
• May require standby and shift arrangements.
• Ensure daily data loading completes and month-end data is up to date.

Skills

SAP BI

Incident management

Service management

Change management

Data modelling

HANA

ABAP

Education

Bachelor’s Degree in IT/Systems/Engineering/Business

Tools

BW/4HANA

Analysis for Office

SAP FICO

Treasury modules

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Provide ongoing support for the SAP BI system in relation to data modelling and monitoring.

Ensure the SAP BI objects adhered to AIA standards.

• Perform BAU Activities – Incident, Service and Change Request:
  • Perform configuration changes/ fixes to resolve incident.
  • Manage all assigned SNOW ticket pertaining to enquiries and incidents and deliver according to SLA target.
  • Develop & update Change Scope Analysis (CSA) and documentation i.e. Functional Specification Documentation (FSD).
  • Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
  • Inform on readiness for Regression Test / Production deployment
  • Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.
  • Perform Post Deployment Validation.
• Comply with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios for SAP BI.
• Positive collaboration with all stakeholders on BAU related matters.
• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
• Provide training for end users.
• Participate in project activities with mainly on BI focus.
• Be aware of business process improvements opportunities and to raise it to the team.
• May require standby and shift arrangements.
• Ensure that the daily data loading activity complete successfully.
• Ensure that all data and reports are up to date during month-end closing.
• Supporting Team Manager on work assignments as per required.
• Bachelor’s Degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems
• More than 8 years of SAP BI experience
• Experience with BW/4HANA landscape and Analysis for Office is a must.
• Experience troubleshooting complex HANA Calculation View and ABAP Routine
• Knowledge of SAP FICO and Treasury modules will be an added advantage.
• SAP certification/training in SAP BI, BW/4HANA.