Assistant Manager, Operations | Iskandar Puteri

Hirehub Management Sdn. Bhd.; Iskandar Puteri; On-site; MYR 81,000 - 97,000; Full time

Job summary

Hirehub Management Sdn. Bhd. seeks a Warehouse Operations Leader in Iskandar Puteri to support daily activities, drive KPI performance, and collaborate with customers and transport partners.

The role requires a Diploma or higher in Logistics Management, strong WMS knowledge, and proven leadership to improve processes, inventory accuracy, and cost controls.

Qualifications

• Diploma or above in Logistics Management or equivalent.
• Strong leadership and people management skills.
• Excellent knowledge of Warehouse Management Systems (WMS) and inventory reporting.

Responsibilities

• Assist the Operations Manager in coordinating day-to-day warehouse operations.
• Lead the team to achieve KPI goals and maintain safety and quality standards.
• Ensure accurate inventory through cycle counts and reconciliation.
• Maintain timely inbound and outbound processing and accurate documentation.
• Collaborate with customers and transportation providers to optimize service levels.

Skills

Leadership

Organizational skills

WMS knowledge

MS Office

Education

Diploma or above in Logistics Management

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

Company Background

Our client is a leading logistics provider specializing in efficient and reliable supply chain solutions tailored to complex customer needs. With extensive experience across B2B and B2C sectors, the company leverages innovation, automation, and e-commerce growth to deliver smarter and more streamlined operations. They are committed to optimizing supply chain performance and supporting business success through scalable solutions.

Job Description

• Assist the Operations Manager in managing and coordinating the day to day activities of thewarehouse operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Supervise the distribution flow, and the transportation activities of XPO managed warehouse
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues
• Maintain complete visibility of all current and cargo movements.
• Participate in customer meetings and manage transportation service providers.
• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
• Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.
• Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Job Responsibilities

• 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.
• Diploma or above in Logistics Management or equivalent
• Strong organizational and time management skills; specifically documentation of allissues, communication with customers and transporters.
• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
• Good understanding Customer requirements for business account
  Proficient in MS Word, Excel, PowerPoint, Outlook etc.
• Proven leadership experience and good leadership skills
• Able to use systematic approach in decision-making
• Exhibit good judgment and understanding of issues
• Good working knowledge of the following operations areas – distribution, manufacturing,inventory planning, network analysis, materials management.
• Proven transportation /logistics / supply chain management knowledge
• Proven experience in Warehouse operations

Salary Range: Up to RM8k

Location: Iskandar Puteri, Johor