Assistant Manager - Network & Security [near MRT]

Parkson Credit Sdn Bhd; Kuala Lumpur; Presencial; MYR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Parkson Credit Sdn Bhd is seeking a senior Network and Cybersecurity Manager based in Kuala Lumpur. The candidate will oversee enterprise network infrastructure, security operations, and incident response, providing leadership to a team of network and security professionals.

The role requires 6–8 years hands-on experience in enterprise networks and 2–3 years in a leadership position. Strong communication in English and Bahasa Malaysia is essential, with on-call rotation for severe incidents.

Formación

• Bachelor’s degree in IT, cybersecurity, network engineering or related field.
• 6–8 years hands-on enterprise network administration and cybersecurity operations.
• 2–3 years in leadership, supervisory, or assistant managerial role.

Responsabilidades

• Manage, configure, and optimize enterprise network infrastructure (LAN/WAN/WLAN/SD-WAN) across multiple offices and data centers.
• Oversee core network devices (routers, core/edge switches, wireless controllers).
• Lead incident response, identify root causes, and implement mitigation strategies.
• Coordinate with local telcos and external cybersecurity vendors to negotiate SLAs and ensure service delivery.
• Lead security and network projects (cloud integrations, network refreshes) and mentor the team.
• Maintain SOPs, DR protocols, and security incident logs.

Conocimientos

Network engineering

Cybersecurity operations

Leadership

Crisis management

English language

Bahasa Malaysia

Educación

Bachelor’s Degree in IT, cybersecurity or related discipline

Herramientas

Cisco

Aruba

Fortinet

SIEM tools

Descripción del empleo

• Manage, configure, and optimize enterprise network infrastructure, including LAN, WAN, WLAN, and SD-WAN across multiple corporate offices and data centers.
• Oversee the administration of core network devices, including routers, core/edge switches, and wireless controllers (e.g., Cisco, Aruba, Fortinet).
• Ensure network high availability, performance, and scalability through continuous monitoring, capacity planning, and traffic analysis.

2. Cybersecurity & Risk Management

• Design and enforce comprehensive IT security policies, zero-trust frameworks, and access controls in alignment with Malaysian PDPA regulations and global cybersecurity frameworks (e.g., ISO 27001, NIST).
• Manage Firewalls, VPNs, Intrusion Detection/Prevention Systems (IDS/IPS), Web Application Firewalls (WAF), and endpoint protection solutions
• Oversee threat intelligence, vulnerability management, and regular Vulnerability Assessment and Penetration Testing (VAPT) exercises.
• Lead incident response protocols, investigating security breaches, identifying root causes, and implementing immediate mitigation strategies.
• Coordinate with local telecommunication providers (e.g., TM, TIME) and external cybersecurity vendors to negotiate SLAs, manage circuit upgrades, and ensure continuous service delivery.
• Lead infrastructure and security projects, such as network refreshes, cloud network integrations (AWS/Azure), and company-wide security awareness training.
• Supervise, mentor, and develop a team of network and security executives.
• Act as the primary escalation point (L3 support) for critical network outages and complex security incidents.
• Maintain and update comprehensive network topologies, security incident logs, Standard Operating Procedures (SOPs), and Disaster Recovery (DR) protocols.

Requirements & Qualifications

Education & Experience:

• Bachelor’s Degree in Information Technology, Cybersecurity, Network Engineering, or a related discipline.
• Minimum of 6 to 8 years of "hands-on" experience in enterprise network administration and cybersecurity operations.
• At least 2 to 3 years of experience in a leadership, supervisory, or assistant managerial role.

Technical Skills & Certifications:

• Extensive hands-on experience with routing/switching and firewall administration.
• Strong working knowledge of SIEM tools, email security gateways, and cloud security postures.

Soft Skills & Local Requirements:

• Strategic thinker with a "hands-on" approach to troubleshooting and crisis management.
• Excellent communication skills in English and Bahasa Malaysia, with the ability to articulate complex security risks to non-technical stakeholders.
• Willingness to be based in Kuala Lumpur and participate in an on-call rotation for severe out-of-hours security incidents.