Assistant Manager/Manager – Corporate Office, Special Projects (Contract)

BDO International; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

BDO International in Malaysia is seeking an experienced Assistant Manager/Manager – Corporate Office, Special Projects (Contract) to lead strategic improvements and an HRMS rollout across the firm. You will collaborate with the Executive Director, management, and external vendors to identify opportunities, design solutions, and drive adoption.

The role requires 3–6 years of project management and transformation experience, with strong communication and stakeholder management skills.

Qualifications

• A recognised Diploma or Bachelor’s degree in Business Administration, Management, Human Resources, Information Systems, Project Management or related field.
• Minimum 3–6 years of relevant experience in project management, business operations, process improvement, system implementation, or digital transformation.
• Experience leading or supporting cross-functional projects involving multiple stakeholders.
• Experience in HRMS, ERP, CRM, workflow automation or other enterprise system implementations is a plus.
• Familiarity with business process mapping, UAT, change management, and project documentation.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint, and project tracking tools.

Responsibilities

• Lead and support business improvement, system implementation, and digital transformation projects across the organisation.
• Develop project plans, timelines, milestones, and deliverables, ensuring successful execution and alignment with business priorities.
• Coordinate stakeholders across departments and external vendors to drive project progress and timely resolution of issues.
• Monitor project risks, dependencies, and outcomes, escalating key matters and providing regular updates to management.
• Gather and document business requirements, processes, and workflows to support effective project delivery.
• Oversee system implementation activities, including setup, data preparation, testing, deployment, and business readiness.
• Identify opportunities to improve operational efficiency through process optimisation, automation, and digital solutions.
• Develop and maintain project documentation, SOPs, training materials, and implementation records.
• Support change management, user engagement, training, and communications to drive successful adoption.
• Ensure completed projects are fully documented, successfully transitioned to business owners, and deliver intended business outcomes.

Skills

Project management

Stakeholder management

Communication

Analytical thinking

Prioritisation

Education

Bachelor’s degree in Business Administration/Management/Information Systems

Tools

Excel

PowerPoint

Project tracking tools

Job description

Assistant Manager/Manager – Corporate Office, Special Projects (Contract)

Assistant Manager/Manager – Corporate Office, Special Projects (Contract)

Level: Experienced

BDO in Malaysia is part of the leading global professional services network, BDO International, providing audit, tax, advisory, business and outsourcing services to clients across diverse industries. With over 60 years of experience, we are supported by more than 1,200 professionals — including over 200 Partners and Directors — across offices in Malaysia, Brunei, Cambodia, Lao PDR, Myanmar and Vietnam.

At BDO, we shape what matters:

We grow together, to reach higher.

We collaborate, show up for one another, and build meaningful relationships — growing our careers in a workplace where we can thrive and belong.

We shape solutions, to go further.

We take ownership of our careers, stay curious, and are brave to share new ideas and shape how things are done.

We build trust, to lead purposefully.

Trust and integrity are the foundation of everything we do. We hold ourselves to the highest standards, leading with purpose while delivering quality outcomes.

Whether you’re starting or advancing your career, you won’t do it alone. From building meaningful careers for our people to shaping solutions for our clients, at BDO, we do it together. Come and shape what matters with us.

Overview

As part of the Corporate Office, you will lead and support strategic business improvement, system implementation, and digital transformation initiatives that enhance the firm’s operations, processes, and systems. Working closely with the Executive Director, management team, internal stakeholders, and external vendors, you will help identify opportunities for improvement, implement technology-enabled solutions, and drive successful adoption across the organisation.

The successful candidate’s first assignment will be to support the implementation of the company’s new HRMS. Upon completion, the role will lead or support other strategic transformation initiatives based on business priorities.

Key responsibilities

• Lead and support business improvement, system implementation, and digital transformation projects across the organisation.
• Develop project plans, timelines, milestones, and deliverables, ensuring successful execution and alignment with business priorities.
• Coordinate stakeholders across departments and external vendors to drive project progress and timely resolution of issues.
• Monitor project risks, dependencies, and outcomes, escalating key matters and providing regular updates to management.
• Gather and document business requirements, processes, and workflows to support effective project delivery.
• Oversee system implementation activities, including setup, data preparation, testing, deployment, and business readiness.
• Identify opportunities to improve operational efficiency through process optimisation, automation, and digital solutions.
• Develop and maintain project documentation, SOPs, training materials, and implementation records.
• Support change management, user engagement, training, and communications to drive successful adoption.
• Ensure completed projects are fully documented, successfully transitioned to business owners, and deliver intended business outcomes.

Education and professional skills / knowledge Experience & Education:

• A recognised Diploma or Bachelor’s degree in Business Administration, Management, Human Resources, Information Systems, Project Management or any related field.
• Minimum 3–6 years of relevant experience in project management, business operations, process improvement, system implementation, or digital transformation.
• Experience leading or supporting cross-functional projects involving multiple stakeholders.
• Experience in HRMS, ERP, CRM, workflow automation, or other enterprise system implementations will be an added advantage.
• Familiarity with business process mapping, user acceptance testing (UAT), change management, and project documentation.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and project tracking tools.

Other skills

• Strong project management, organisational, and stakeholder management skills.
• Excellent communication, presentation, and interpersonal skills.
• Analytical and solution-oriented mindset with strong attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Comfortable working with data, systems, and technology-enabled business solutions.
• Proactive, adaptable, and capable of driving initiatives independently.
• High level of professionalism and discretion when handling confidential information.
• Experience within professional services, consulting, or transformation environments will be an added advantage.