Assistant Manager - IT Infrastructure

QL Corporate Services Sdn Bhd; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

QL Corporate Services Sdn Bhd in Selangor is hiring an Assistant Manager - IT Infrastructure with a strong technical background to lead the Group IT Infrastructure initiatives and operations.

You will manage OS, server, virtualization, AWS cloud, on‑prem data centers, vendor coordination, and security/compliance across multi‑site manufacturing operations, based in Bukit Jelutong, Shah Alam.

Qualifications

• Bachelor’s degree in IT or related field and 5–6 years in multi‑site/manufacturing IT.
• Strong infrastructure operations and troubleshooting skills.
• Certifications in Azure, AWS, VMware/Hyper‑V or equivalent are expected.
• Able to lead projects, coordinate with vendors, and document processes.

Responsibilities

• Oversee daily IT infrastructure operations for performance, reliability and stability.
• Manage OS, server platforms, virtualization, and related technologies.
• Monitor health, perform maintenance, and implement improvements.
• Coordinate with internal teams and vendors for upgrades and service delivery.
• Manage AWS cloud and on‑prem data centre resources and security/compliance.
• Act as PIC for server‑related matters and lead server‑related projects.

Skills

Infrastructure operations

Troubleshooting

Team player

Ownership mindset

Organised

Prioritisation

Education

Bachelor's Degree in IT / CS / CE

Tools

Azure

AWS

VMware / Hyper-V

Windows Server

Linux

SAN / storage

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Assistant Manager - IT Infrastructure reflects the individual’s strong technical background, proven performance, and readiness to take on expanded responsibilities as QL continues adopting modern technologies and enhanced Group IT Infrastructure requirements.

1.IT Infrastructure & Operating System Management

Oversee daily operations of IT infrastructure systems to ensure performance, reliability, and stability.

Maintain and support operating systems, server platforms, virtualization environments, and related technologies.

Monitor system health and conduct proactive maintenance to minimize downtime.

Implement continuous improvements to support business growth and efficiency.

Coordinate closely with internal teams to ensure smooth infrastructure operations.

Manage and coordinate with vendors and service providers to ensure timely delivery of solutions, upgrades, and enhancements.

Review vendor proposals and ensure alignment with infrastructure standards and technical requirements.

Work with data centre and equipment suppliers on maintenance, capacity planning, and issue resolution.

3. Cloud Infrastructure (AWS) and on-prem Data Center

Manage AWS cloud and on-prem resources, including compute, storage, and networking services.

Monitor and optimise resource usage, performance, and cost.

Ensure IT infrastructure follows company security and compliance standards.

Support IT infrastructure migration, deployment, and operational initiatives.

4. Server Management & Support

Act as the Person‑In‑Charge (PIC) for all server‑related matters (on‑prem and cloud).

Manage server hardware and software lifecycle, including installation, configuration, updates, and maintenance.

Work with suppliers to support and maintain data centre infrastructure.

Provide 3rd‑level technical support for server hardware, software, OS, and virtualization issues.

Lead or assist in server‑related projects such as upgrades, expansions, and migrations.

Manage server backup, restoration processes, and disaster‑recovery readiness.

Implement enhancements and improvements on server infrastructure (Hyper‑V, VM, SAN, OS security, etc.).

Manage, or support IT infrastructure–related projects such as system upgrades, virtualization improvements, server consolidation, security enhancements, and cloud initiatives.

5. General Responsibilities

Ensure all IT systems comply with security, governance, and audit requirements.

Contribute to infrastructure planning, capacity management, and budgeting.

Maintain accurate server documentation, diagrams, and inventory records.

Prepare reports, documentation, and updates for management review.

Travel to branches/sites when required for support or project deployment.

What you’ll need to succeed:

Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Information Systems or related discipline

Minimum 5-6 years experiences in manufacturing, multi-site operations, regional ITsupportor group/shared-service IT environment

Strong skill in infrastructure operations and troubleshooting

Microsoft certification such as Azure Administrator, Azure Solutions Architect, Microsoft 365 Administrator, Security/Identity-related certification or equivalent OR AWScertificationsuch as AWS Certified Solutions Architect Associate, AWSSysOpsAdministrator or equivalent OR VMware, Hyper‑V, Windows Server, Linux, storage,backupor network infrastructure certifications

Team player with ownership mindset

Positive,proactiveand solution-oriented, able to work under pressure

Organised, disciplined and able toprioritisemultiple tasks

Able to prepare documentation, SOPs,reportsand management updates

Willing to be based in Bukit Jelutong, Shah Alam