Assistant Manager, iCIMB & CCBO - Trade Shared Services SG (Trade Processing) MY

CIMB; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

CIMB in Malaysia is seeking an Assistant Manager for iCIMB & CCBO Trade Shared Services (Trade Processing). You will oversee daily activities of the section, review and verify transactions, and support policy implementation with HOS.

You will ensure audit readiness, monitor risk controls, and drive process improvements while maintaining SLA and accuracy. The role involves training staff, handling escalations, responding to enquiries, and ensuring compliance with AMLA, ISO, and regulatory

Responsibilities

• Oversee daily section activities and ensure timely submission and accuracy of reports (SLA, CUR).
• Check, approve and verify transactions processed by the team.
• Assist HOS in implementing policies and procedures and ensure audit readiness.
• Provide training to staff and brief staff on new initiatives/products.
• Coach and develop team members to achieve productivity and competency.
• Conduct daily huddles, raise logs and monitor closure under CAP/CAR/IR.
• Handle inquiries by phone and email as required and respond to escalations promptly.
• Monitor compliance checks (AMLA, ISO, and Virtual Surveillance) and address defects or performance issues.
• Assist in process reviews to identify improvements for operational effectiveness.

Job description

Assistant Manager, iCIMB & CCBO - Trade Shared Services SG (Trade Processing) MY

Malaysia

Job Description

• Responsible for the daily activities of the section.
• Checking, approving & verification of transactions processed.
• Assist HOS in the implementation of policies & procedures.
• Ensure team readiness for Audit.
• Any other responsibilities/tasks as assigned by the Management from time to time.
• Adhere strictly to compliance and operational risk controls in accordance with Bank’s policies & guidelines.
• Continuous review of existing process flow to identify process improvements that will enhance operational effectiveness.
• To ensure timely submission & accuracy of reports SLA, CUR etc.
• Solution provider on Trade Finance operational issues to CIMB Group.
• Escalation of Facility & product compliance for approval to relevant authorities.
• Provide training to staff & brief staff on new initiatives/products.
• Oversee the daily operation of the team and ensure that the set productivity targets (efficiency, accuracy, timeliness etc) and processing turnaround & SLA are met.
• Responsible for proper filling & housekeeping of the section.
• Monitor, approve & address TF AMLA, ISO, Compliance, and Virtual Surveillance Check.
• Monitor defects & conduct regular review of staff’s performance.
• Monitor staff performance on productivity & accuracy (SLR).
• Monitor Overtime & ensure justification recorded for management’s reporting.
• Monitor attendance, late comers & address tardiness as per HR guidelines.
• Coach & develop team members to achieve desired level of productivity & competency.
• Conduct daily huddles, raise logs & monitor for closure under Corrective Action Plan (CAP/CAR/IR).
• Attend to telephone enquiries and reply to swift / mails enquiries when required.
• Perform any other assignments by HOS/HOD which may be directed from time to time.
• Handle TSD Singapore/ 3rd party/ Loan Owner’s complaint promptly.
• Perform and relief other units in their daily operations and ad hoc assignment.
• Perform document checking under UCP600/ISBP and Loans compliance checking.
• Check and approve alerts in AMLA system (With sighted of higher level approval).
• Participate & ensure compliance to 4 S initiatives. Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.

Job Info

• Job Identification 35956
• Job Category Banking Operations
• Posting Date 07/16/2026, 08:18 AM
• Job Schedule Full time