Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Citigroup Inc.; Seberang Perai; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global financial services firm located in Penang, Malaysia is seeking a motivated candidate for the role of Cash and Trade Processing. This position involves performing cash management operations, client contact activities, and training new team members. Ideal candidates will have relevant experience in cash management and be proficient in English, Cantonese, and Mandarin. Fresh graduates are welcome to apply, making this an excellent opportunity to start your career in finance.

Benefits

Access to telehealth options

Learning and development resources

Programs for work-life balance

Qualifications

• 0-2 years of relevant experience; fresh graduates encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Responsibilities

• Perform cash management operations, including funds transfer and check processing.
• Serve as a subject matter expert for User Acceptance Training (UAT).
• Participate in compliance related activities to minimize losses.

Skills

Cantonese/Mandarin proficiency

Effective communication

Analytical skills

Presentation skills

Proficiency with Microsoft Office

Data entry skills

Education

Bachelor’s/University degree or equivalent experience

Job description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Cash and Trade Processing - Hybrid, based in Penang, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well‑being to help plan for your future.

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Cash and Trade Proc role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

Responsibilities

• Perform cash management operations, such as funds transfer, check processing, return items and other operations
• Perform callback or client contact activity
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, transaction clarifications, referrals
• Aid with processing firm payments, receivables, trade transactions and liquidity flows, transaction clarifications, referrals
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Participate in compliance related activities to minimize losses
• Assist with cash & trade operational project needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of relevant experience. Fresh graduates are encouraged to apply
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills
• Effective communication, analytical and presentation skills
• The role required to support Hong Kong, so required Cantonese/Mandarin proficiency
• Fluent in spoken and written English, Mandarin, and Cantonese

Education

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Operations - Transaction Services

Job Family: Cash Management

Time Type:

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.