Assistant Manager for Programme Management Office (PMO) and General Technical

Malaysian Takaful Association; Kuala Lumpur; On-site; MYR 72,000 - 96,000; Full time

Job summary

Malaysian Takaful Association in Kuala Lumpur is seeking an Assistant Manager for General Technical and Programme Management Office to help develop program charters, timelines and work plans while coordinating with stakeholders to ensure successful execution.

The role requires 2–4 years PMO experience, strong English and Bahasa Malaysia, and proficiency in MS Office and Canva; you will monitor progress against KPIs, manage risks, and support governance, reporting and event organization.

Qualifications

• Bachelor’s degree in Business Administration, Management, Insurance, Islamic Finance or related field.
• 2–4 years PMO experience coordinating multi-stakeholder projects.
• Strong written and verbal communication in English and Bahasa Malaysia.
• Proficiency in Microsoft Office and Canva.
• Ability to work independently with minimal supervision.
• Experience with project management tools (e.g., MS Project, Jira).

Responsibilities

• Assist in developing program charters, timelines, and work plans.
• Coordinate with internal and external stakeholders to ensure effective execution of program activities.
• Schedule and facilitate meetings, including preparing agendas, documenting minutes and other relevant documents.
• Governance and Compliance: Ensure adherence to project and program governance frameworks.
• Maintain comprehensive documentation including project plans, risk logs, and status reports.
• Track and report on milestones, deliverables, and dependencies.
• Monitor program progress against objectives, KPIs and schedules.
• Identify potential delays or risks and propose mitigation measures.
• Risk and Issue Management: Support identification and documentation of risks and issues.
• Monitor risk mitigation status and escalate critical risks when needed.
• Stakeholder Engagement: Liaise with working groups, regulators and related parties.
• Organize events for the Takaful Industry managed by MTA.
• Other related tasks as assigned by Head of Department.

Skills

Organizational skills

Multitasking

English & Bahasa Malaysia

Analytical mindset

MS Office

Canva

Independent work

Project management tools (MS Project/J

Education

Bachelors degree in Business Administration

Bachelors degree in Management

Bachelors degree in Insurance

Bachelors degree in Islamic Finance

Tools

Jira

MS Project

Canva

Job description

Assistant Manager for General Technical and Programme Management Office (PMO)

Assist in developing program charters, timelines, and work plans.

Coordinate with internal and external stakeholders to ensure effective execution of program activities.

Schedule and facilitate meetings, including preparing agendas, documenting minutes and other relevant documents on a timely basis

Governance and Compliance:

Ensure adherence to project and program governance frameworks.

Maintain comprehensive and accurate documentation, including project plans, risk logs, and status reports.

Track and report on key milestones, deliverables, and dependencies.

Monitoring and Reporting:

Monitor program progress against objectives, KPIs, and schedules.

Monitor regular performance reports and dashboards for management.

Identify potential delays or risks and propose mitigation measures.

Risk and Issue Management:

Support the identification and documentation of risks and issues.

Monitor the status of risk mitigation and issue resolution plans.

Escalate critical risks and issues to senior management as needed.

Stakeholder Engagement:

Act as a liaison between working group members, stakeholders in the Takaful Industry, regulators and other related to the program to ensure alignment.

Support communication efforts to ensure all parties are informed of program progress.

Other Related Responsibilities:

Assist in executing or managing the General Takaful-related matters upon request

Assist to organise events for the Takaful Industry which MTA manages

Perform any other related task or duties as assigned by the superior or Head of Department

Job Requirements:

Qualifications:

Education:Bachelor’s degree in Business Administration, Management, Insurance, Islamic Finance or a related field.

Experience: 2–4 years of experience, preferably in a PMO environment and experience coordinating multi-stakeholder projects is an advantage.

Skills and Competencies:

Strong organizational and multitasking skills.

Excellent verbal and written communication skills in English and Bahasa Malaysia

Analytical mindset with attention to detail.

Ability to handle competing priorities and meet tight deadlines.

Possess excellent knowledge of Microsoft Office and Canva

Able to work independently with minimum supervision

Able to handle high volume of work with speed and accuracy

Experienced in project management tools (e.g., MS Project, Jira, or similar).

Personal Attributes:

Proactive and self-motivated with a problem-solving mindset.

Strong team player with interpersonal skills to work across all levels of the organization.

Results-oriented with a commitment to delivering high-quality outcomes.

Based in Kuala Lumpur

1. May involve occasional travel for stakeholder engagements including any MTA events