Assistant Manager, Demand Planning

CHAGEE (M) SDN. BHD.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

CHAGEE is a leading international tea beverage company, established in Malaysia in 2019, with over 150 outlets nationwide. This role focuses on end-to-end supply chain planning, from demand forecasting to inventory control, to support rapid growth across the market.

The candidate will manage and lead New Products from ideation to launch, coordinate inbound supply, and drive S&OP processes with regional HQ. Join a dynamic team shaping CHAGEE’s regional success.

Qualifications

• 5-10 years of experience in supply chain, specifically demand/supply planning, inventory management.
• Confidence with S&OP, including designing/leading S&OP in a market.
• Experience in an international and cross-functional environment.
• Strong analytical, communication and stakeholder management capabilities.
• Demonstrates leadership potential and the aptitude to thrive in dynamic fast growth environments.

Responsibilities

• Lead demand/supply planning and inventory management to align with market needs.
• Own and drive the S&OP process, providing insights on demand trends and supply constraints.
• Stakeholder management across local, regional, and HQ teams to ensure alignment with business and supply chain strategies.

Skills

S&OP

Stakeholder management

Leadership potential

Analytical skills

Job description

Collaborate closely with key stakeholders in market to gather/analyze market data and demand patterns

Develop and maintain accurate demand forecasts, adjusting as needed based on market changes, other data and stakeholder feedback, to get consensus sign-off, backed by assumptions and tracked

Perform root cause analysis of demand/supply discrepancies, with corrective/preventive plans

Work with cross-functional teams to ensure the smooth execution of demand plans and alignment with overall business goals for the region

Manage and lead New Products in the market from ideation to launch, from a supply chain perspective

Coordinate with supply teams to manage inbound supply to meet the demand forecast, considering factors such as importation regulations, lead times, etc. while applying a risk identification/mitigation mindset to prevent controllable issues

Design optimal A-B-C based inventory analysis and optimal inventory policies while ensuring timely replenishment and minimizing overstocking and stockouts, as part of robust inventory control

Co design system-based planning tools especially using AI

2. S&OP

Lead the market's Sales and Operations Planning (S&OP) process as the local owner, providing insights on demand trends, supply constraints, and opportunities for alignment between departments, using S&OP as the platform to track and highlight key business metrics e.g. inventory turnover, service levels, and OTIF

Assist in the preparation of the market's S&OP materials while coordinating with APAC regional office

Prepare and present scenarios / recommendation for management, highlighting potential risks, supply gaps, or opportunities for process improvement

3. Stakeholder Management

Liaise with local, regional and HQ stakeholders to ensure alignment in business and supply chain strategies, including implementation and execution

Develop and maintain relationships at the appropriate eye-level with key stakeholders across functions

Place Supply chain at the right level via strategic positioning

Requirements:

5-10 years of experience in supply chain, specifically demand/supply planning, inventory management

Confidence with S&OP, including designing/leading S&OP in a market

Experience in an international and cross-functional environment

Strong analytical, communication and stakeholder management capabilities

Demonstrates leadership potential and the aptitude to thrive in dynamic fast growth environments

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Supply Chain Planning Manager?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?

Restaurants & Cafes (Full Service) 101-1,000 employees

CHAGEE is a leading international tea beverage company guided by the vision to connect everyone through a good cup of tea. The brand first started in 2017 in the hometown of tea, Yunnan, China, and has since expanded to over 7,000+ stores globally.

As we embrace innovation and introduce a modern twist to traditional tea culture, we remain committed in preserving the true tea taste and only use fresh dairy and real tea leaves in all our beverages.

The Brand was established in Malaysia in Year 2019. Since then, we are currently operating more than 150 outlets across the whole Malaysia.

CHAGEE TOGETHER!

CHAGEE is a leading international tea beverage company guided by the vision to connect everyone through a good cup of tea. The brand first started in 2017 in the hometown of tea, Yunnan, China, and has since expanded to over 7,000+ stores globally.

As we embrace innovation and introduce a modern twist to traditional tea culture, we remain committed in preserving the true tea taste and only use fresh dairy and real tea leaves in all our beverages.

The Brand was established in Malaysia in Year 2019. Since then, we are currently operating more than 150 outlets across the whole Malaysia.

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