Assistant Manager, Application Services

Sun Life; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services provider in Kuala Lumpur is looking for a professional to manage the development and support of IT applications. The ideal candidate will have a diploma or degree in IT and over three years of experience in application support within the financial or insurance sector. Key responsibilities include application setup, testing, and providing ongoing support, with a strong emphasis on tools such as Eclipse and Jira. This role involves working closely with business analysts to drive projects to successful completion.

Qualifications

• 3+ years of experience in application support or operational role.
• Working knowledge of Apache, JBoss, MS IIS, and IBM Websphere.
• Knowledge in microservice development is a plus.

Responsibilities

• Conduct feasibility studies and design with Business Analysts.
• Manage end-to-end application development for projects.
• Perform setup, testing, and documentation of applications.
• Provide application support and issue resolution.
• Escalate critical issues to Reporting Manager.

Skills

Application development

System investigation

API development

Education

Diploma or Degree in Information Technology or related discipline

Tools

Eclipse

Jira

Visual Studio

Bitbucket

Jenkins

Job description

This position is responsible for the analysis, design, development and implementation of IT Applications through the translation of business requirements into computing capabilities to address a defined scope of business improvement or opportunity.

This position also requires the person to provide support for month end closing.

This position also requires the person to participate in IT projects and initiatives.

Job Responsibilities

• Perform feasibility study, analysis and design with Business Analyst and/or vendor.
• Undertake end to end application development for projects or enhancements.
• Perform application setup, testing and documentation.
• Undertake application support, system investigation and issue resolution for application break-fix.
• Escalating issues to Reporting Manager on critical issues to manage the SLA and TAT.

Job Requirement

• Diploma or Degree in Information Technology, Business Studies or related discipline.
• 3 or more years of experience supporting applications or working in an operational/systems support role for the financial/insurance industry.
• Must have working knowledge on Apache, JBoss, MS IIS and IBM Websphere.
• Must have working knowledge on tools like Eclipse, SonarQube, Jira, Visual Studio, Bitbucket, Jenkins etc.
• Knowledge in API or microservice development is an advantage.