ASSISTANT, LINEN

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a diligent Linen Attendant to support hospital linen management across our facilities in Malaysia. You will inspect, sort, weigh, and store clean and soiled linens, maintain accurate records, and ensure compliance with hospital specifications and ISO standards.

The role emphasizes attention to hygiene, inventory control, and timely replenishment to meet ward requirements. Experience in housekeeping, laundry, or linen services is advantageous, and on-the-job

Qualifications

• Basic knowledge of hospital linen management and laundry processes.
• Experience in housekeeping, laundry, or linen services.
• Ability to organize and manage linen inventory effectively.
• Attention to detail in inspecting and sorting linen for quality assurance.
• Capability to follow hospital protocols and hygiene standards.
• Basic record-keeping and documentation skills for linen tracking.

Responsibilities

• Examine clean linen received from the laundry to ensure quality and cleanliness.
• Separate linen that needs rewash or condemnation and notify the supervisor immediately.
• Store linen on shelves or cabinets after verifying quantity and type.
• Ensure that the linen is neatly and systematically arranged.
• Check and validate the weighing process of clean linen received from vendors.
• Ensure the recorded weight is accurate.
• Assist in checking the quality and quantity of all new incoming linens.
• Ensure compliance with hospital specifications and proper labeling.
• Conduct periodic checks on the condition of hospital linen.
• Report to the supervisor when stocks reach minimum levels for ordering purposes.
• Record the weight of clean and dirty linen in the record book.
• Maintain consistent records and report daily.
• Count and record linen to fulfill requisitions and maintain par levels.
• Conduct periodic inventory checks.
• Maintain and ensure curtain cleaning follows the schedule.
• Ensure timely ward curtain changes.
• Collect and prepare all soiled linen in soiled linen bags for collection by the laundry vendor.
• Ensure that linen is neatly and systematically arranged and stacked.
• Adhere to the hospital's employee rules and regulations.
• Report for duty punctually and wear the correct uniform and name tag.
• Perform any other duties assigned by management and be ready to come to the hospital urgently if needed.
• On-the-job training for new staff.
• Ensure new staff are well-trained and capable of performing tasks.
• Carry out duties as an employee as stipulated in Occupational Safety and Health Act (Amendments) 2022 and Other Regulations.
• To take reasonable care at work for the safety of yourself and other persons;
• To co-operate with your employer or any other person in the discharge of any duty;
• To wear or use any protective equipment or clothing provided by the employer;
• To comply with any instruction or measure on occupational safety and health.
• Ensure compliance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and hospital accreditation standards (MSQH and JCI).

Skills

Linen management

Housekeeping experience

Inventory management

Quality inspection

Hygiene standards

Record keeping

Education

PMR/SPM in relevant field

Tools

Linen trolleys

KCIS familiarity

Job description

Responsibilities

• Examine clean linen received from the laundry to ensure quality and cleanliness.
• Separate linen that needs rewash or condemnation and notify the supervisor immediately.
• Store linen on shelves or cabinets after verifying quantity and type.
• Ensure that the linen is neatly and systematically arranged.
• Check and validate the weighing process of clean linen received from vendors.
• Ensure the recorded weight is accurate.
• Assist in checking the quality and quantity of all new incoming linens.
• Ensure compliance with hospital specifications and proper labeling.
• Conduct periodic checks on the condition of hospital linen.
• Report to the supervisor when stocks reach minimum levels for ordering purposes.
• Record the weight of clean and dirty linen in the record book.
• Maintain consistent records and report daily.
• Count and record linen to fulfill requisitions and maintain par levels.
• Conduct periodic inventory checks.
• Maintain and ensure curtain cleaning follows the schedule.
• Ensure timely ward curtain changes.
• Collect and prepare all soiled linen in soiled linen bags for collection by the laundry vendor.
• Ensure that linen is neatly and systematically arranged and stacked.
• Adhere to the hospital's employee rules and regulations.
• Report for duty punctually and wear the correct uniform and name tag.
• Perform any other duties assigned by management and be ready to come to the hospital urgently if needed.
• On-the-job training for new staff.
• Ensure new staff are well-trained and capable of performing tasks.
• Carry out duties as an employee as stipulated in Occupational Safety and Health Act (Amendments) 2022 and Other Regulations.
• To take reasonable care at work for the safety of yourself and other persons;
• To co-operate with your employer or any other person in the discharge of any duty;
• To wear or use any protective equipment or clothing provided by the employer;
• To comply with any instruction or measure on occupational safety and health.
• Ensure compliance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and hospital accreditation standards (MSQH and JCI).

Education

Minimum PMR/ SPM in any relevant field.

Knowledge & Experience

• Basic knowledge of hospital linen management and laundry processes.
• Experience in housekeeping, laundry, or linen services is an advantage.
• Ability to organize and manage linen inventory effectively.
• Attention to detail in inspecting and sorting linen for quality assurance.
• Capability to follow hospital protocols and hygiene standards.
• Basic record-keeping and documentation skills for linen tracking.

Technical Skills

• Knowledge of proper linen handling, sorting, and storage techniques.
• Ability to operate linen trolleys and other necessary equipment safely.
• Understanding of linen disinfection and proper segregation of soiled and clean linen.

Sort Skills

• Good communication skills to coordinate with different hospital departments.
• Teamwork and collaboration to ensure smooth linen distribution and collection.
• Problem-solving ability to manage linen shortages or quality issues.
• Time management skills to complete tasks efficiently within schedule.

Personal Attributes

• Responsible and reliable in handling hospital linen.
• Physically fit to carry and transport linen as required.
• Disciplined and committed to maintaining cleanliness and hygiene standards.
• Proactive and willing to team new procedures and improve efficiency.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.