Assistant Key Account Manager

Techsavvy Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking a proactive individual to support client relationships and assist in marketing campaigns. The ideal candidate will have a diploma in Business or Marketing, and be fluent in Mandarin and English. Responsibilities include coordinating with internal teams, collecting client feedback, and providing consultation. The position offers a comprehensive benefits package including medical claims, transport allowance, and various types of leave.

Benefits

Transport Allowance

Medical Claim

Performance Bonus

Annual Leave

Medical Leave

Hospitalization Leave

Maternity Leave

Paternity Leave

EPF, SOCSO, EIS Coverage

Qualifications

• Diploma or higher in relevant fields preferred.
• Fluent in both Mandarin and English.
• Experience in account management or customer service is preferred.

Responsibilities

• Support client relationships and ensure smooth communication.
• Assist in marketing campaigns and coordinate with teams.
• Collect client feedback for product improvements.

Skills

Fluent in Mandarin

Fluent in English

Strong communication skills

Negotiation skills

Analytical skills

Proficiency in Excel/BI tools

Education

Diploma or above in Business, Marketing, or related fields

Job description

Requirement

• Diploma or above in Business, Marketing, or related fields.
• Fluent in Mandarin and English.
• Strong communication, negotiation, and analytical skills (Excel/BI tools a plus).
• Able to manage multiple projects with efficiency and a service-oriented mindset.
• Prior experience in account management, sales support, or customer service preferred.
• High adaptability and stress tolerance.

Responsibility

• Act as a key contact to support client relationships and ensure smooth communication.
• Assist in marketing campaigns, coordinate with internal teams (marketing, customer service, technical).
• Collect client feedback and support product/system improvements.
• Provide product-related consultation, training, and documentation.
• Coordinate account setup and communication with external stakeholders.
• Handle daily administrative tasks and ad-hoc assignments.

Benefits

• Accessibility - Office near Public Transport.
• Transport Allowance, Medical Claim, Performance Bonus, etc.
• Annual Leave, Medical Leave, Hospitalization Leave, Maternity Leave, Paternity Leave, etc.
• EPF, SOCSO, EIS Coverage.