Assistant Facilities Manager

JLL; Bayan Lepas; On-site; MYR 72,000 - 144,000; Full time

Job summary

JLL in Bayan Lepas, Penang, Malaysia seeks an Assistant Facilities Manager to oversee site facilities operation and ensure service delivery meets the Client Management SLA. The role emphasizes cost control, preventive maintenance, vendor coordination, and continuous improvement through best practices, with 24/7 emergency support readiness and compliance with safety regulations.

Candidates should hold a bachelor’s degree in engineering or facilities management and a minimum of five years’

Qualifications

• Bachelor's degree in engineering or facilities management.
• 5 years’ experience in facilities, property management, hospitality or related field.

Responsibilities

• Responsible for site facilities operation.
• Establish procedures for site staff operations.
• Deliver services per Client Management SLA.
• Ensure compliance with governmental regulations.
• Drive CPI/KPI improvement and standardization.
• Develop and deliver CCR and DPOR lists.
• Manage budget and optimize costs within SLA.
• Coordinate with in-house and contract vendors.
• Initiate preventive maintenance program.
• Provide 24/7 emergency call support.
• Plan and supervise civil works and projects.

Skills

Team player

Budget management

Vendor management

Stakeholder management

Regulatory compliance

Project coordination

Education

Bachelor's degree in engineering

Job description

The Assistant Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.

• Responsible for site facilities operation.
• Establish Building Employment services Operational procedures and roll out for site staff
• Responsible for delivery of services in accordance with Client Management SLA
• Ensure compliance with all governmental regulations
• To ensure providing comprehensive process management with a focus on continuous improvement and enhancing CPI/KPI deliverable with the application of Best Practices and drive standardization across functional.
• Ensure develop and deliver CCR and DPOR list as per agreed datelines.
• Initiative strategies to reduce the building operation repair cost and improvement plan for further cost reduction.
• Able to manage and run the operation within the allocated budget.
• Manage all in house/contract vendors to carry out the job as per SLA.
• Initiate and maintain Preventive Management Program
• Responsible on the follow up BAC/AR closure as per SLA Operation improvement. (To manage day to day operation and issues arise)
• Execute minor projects and coordinating with contractors/vendors.

Client/Stakeholder Management

• Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Build strong working relationships with key client representatives .
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures

Procurement & Vendor Management

• Review the service practices of in house/contractors to deliver quality work practices and documentation .

Risk Management

• Protect the health and safety of staff and others.
• Ensure compliance with JLL programs and audit programs

Site Operations

• Plan and take responsibility for smooth operations of all Civil works pertaining to the facility
• 24/7 emergency call support and site attendance is required
• Manage building scope and projects to ensure the quality and deliverables within the stipulated time
• Develop and implement innovation programs and processes that reduce costs, increase productivity and savings .
• Achieve Key Performance Indicators and Service Level Agreement targets
• Emergency Call Out
• Stand by 24*7 for all emergency call outs prepare incident reports
• Coordinate appropriate action for rectification including preliminary analysis of fault.

Education and experience

• Min. bachelor’s degree in engineering, facilities management /or 5 years’ experience in facilities, property management, hospitality or related field.
• Experience working in building management will be an added advantage
• Excellence management and organizational skills, and good at meeting deadlines.