Facility Manager

Jones Lang LaSalle Property Consultants Pte Ltd; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd is seeking a Facilities Manager responsible for leading site facilities operations, with strong emphasis on Fire, Security and HVAC systems. The role requires developing operational procedures, ensuring SLA compliance, and coordinating with contractors and vendors for audits and maintenance.

The candidate will drive energy management initiatives to reduce utility costs, manage budgets for M&E/technical services, and uphold safety and regulatory

Qualifications

• Experience in facilities management and site operations.
• Ability to lead audits and compliance activities.
• Strong knowledge of fire, security, and HVAC systems.
• Experience with contract and vendor management.

Responsibilities

• Lead facilities operations and ensure service delivery per SLA.
• Coordinate with M&E contractors and vendors.
• Implement energy management programs to reduce utility costs.
• Develop technical service standards and safety procedures.
• Plan budgets for managering contracts and oversee payments.

Skills

Team player

KPI achievement

Facilities operations

Fire safety systems

Security systems

HVAC systems

Energy management

Vendor management

Technical audits

Contract management

Tools

CMMS

FM software

Job description

The Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.

Responsible for site facilities operation, strong in Fire systems, Security systems & HVAC systems.

Establish Managering & Operational procedures and roll out for site staff

Responsible for delivery of services in accordance with Client Management SLA

Ensure compliance with all governmental regulations

The single point of contact for technical issue for FM at the site.

Implement the energy management programs to reduce the cost on utilities.

Managing all contract vendors to carries out technical audits/ maintenance for all installation as schedule

Develop of technical service standard

Initiate planning of Critical Environment procedure

Initiate a system to measure the quality of performance on a quarterly basis

Initiate and maintain Preventive Management Program

Responsible for Early involvement in Facilities Operation and provide advisory service during Site Inspection and Project Development

Solution Provision for minor projects and coordinating with contractors/vendors from initiation to completion

Client/Stakeholder Management

Manage the key client team representatives effectively to ensure that expected service levels are achieved

Ensure feedback from client Annual survey is acknowledge and close all the gaps outline n the survey feedback

Build strong working relationships with key client representatives and promote JLL and provide a key linkage between the wider JLL organization and the client representative and account team

Coordinate with stakeholders to ensure smooth delivery of programs and procedures

Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation

Plan and manage budgets for Managering & Operational contracts

Manage contract on vendors for technical services

Coordinate and monitor the contractor management program

Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client's Critical Environment (CEM)

Ensure proper Managering documentation and adherence to the established change management controls for all sites

Protect the health and safety of staff and others by adhering to and developing guidelines and strategies

Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained

Ensure compliance with statutory regulations on fire, health and safety standards

Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives

Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies

Site Operations

Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility

24/7 emergency call support and site attendance is required

Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time

Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang LaSalle

Continuous optimization of processes, tools and documentation

Achieve Key Performance Indicators and Service Level Agreement targets

Ensure CMMS system is utilize to manage PM & RM workorders

Implement, comply with and audit all internal management systems, for quality assurance

Ensure Supervisor/Technician adhere to the client TPM program

Ensure all Financial Management requirements are completed in a timely and accurate manner.

Strong budget management and financial spending is recorded in the financial tracker

Ensure all vendor payment is done according to payment schedule

Ensure to follow up on the client payment

Ensure vendor invoiced is collected for the client billing

On time billing or invoice, is sent on 10th each month to client Finance

HSSE Management

Continuously provide annual refresher training to internal JLL staff and Contractor Staff

Ensure zero safety violation to client's cardinal rules

Statutory compliance is manage and all certification is renewed on time.

Ensure, to use JLL-CMO system to report any Safety Incident

Ensure Safety & Managering Risk Register is available and updated.

Emergency Escalation call tree is maintain and tested annually.

Emergency Call Out

Stand by 24*7 for all emergency call outs

Maintain register of all call outs and prepare incident reports