AR & Credit Control Executive — Process & Disputes

DKSH; Petaling Jaya; On-site; MYR 56,000 - 89,000; Full time

Job summary

DKSH Malaysia seeks an Executive, Credit Control to manage day-to-day Accounts Receivable processes and reporting within the Central Services Finance function. You will ensure accurate invoicing, resolve disputes, and contribute to continuous improvement across credit control operations.

You will collaborate with Sales, Customer Master, Treasury, and Tax to resolve AR issues, support month-end close, and drive process enhancements using SAP and Excel-driven analyses.

Qualifications

• Accounting degree or professional qualification required.
• Fresh graduates welcome; 1–2 years AR/credit control is a plus.
• Good knowledge of accounting standards and practices; credit control preferred.
• Proficiency in MS Excel, Word, and PowerPoint. English and local language proficiency.
• Experience with SAP is an advantage.

Responsibilities

• Handle day-to-day Accounts Receivable processes and reporting.
• Process and post customer invoices, credit notes, and adjustments.
• Support month-end closing for timely financial reporting.
• Coordinate with Sales, Customer Master, Treasury, and Tax to resolve AR issues.
• Ensure disputes meet SLAs; identify root causes to prevent recurrence.
• Apply first-time-right processing to minimize errors across AR activities.
• Respond to stakeholder queries within defined timelines.
• Communicate outstanding documents and pending requirements professionally.
• Drive continuous improvement to streamline credit control with automated systems.
• Support expansion of work scope including Customer Master data maintenance.

Skills

Accounts Receivable

Credit control

SAP experience

MS Excel

Education

Degree in Accounting

Professional qualification

Tools

SAP

Microsoft Office

Job description

DKSH Malaysia seeks an Executive, Credit Control to manage day-to-day Accounts Receivable processes and reporting within the Central Services Finance function. You will ensure accurate invoicing, resolve disputes, and contribute to continuous improvement across credit control operations.

You will collaborate with Sales, Customer Master, Treasury, and Tax to resolve AR issues, support month-end close, and drive process enhancements using SAP and Excel-driven analyses.