Strategic AR & Credit Control Lead

DSV Air & Sea (Freight) Sdn. Bhd.; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

DSV Air & Sea (Freight) Sdn. Bhd. in Malaysia is seeking a Senior Credit Controller to lead the Accounts Receivable and Credit Control function.

You will drive collections, manage key customer accounts, and support the credit control team to ensure timely and accurate AR activities. The ideal candidate is strategic, disciplined and results-driven, with strong experience in collection strategies and cross-functional collaboration with Sales, Operations and Finance.

Qualifications

• Degree or Diploma in Accounting, Finance, Business Administration or related field.
• 3–5 years of experience in Accounts Receivable or Credit Control, with 1–2 years in supervision.
• Strong understanding of AR processes including reconciliation, collections and dispute management.
• Proficient in SAP and MS Office, especially Excel, Pivot Tables and data analysis.
• Experience in logistics, freight forwarding or supply chain is an advantage.

Responsibilities

• Lead, supervise and guide the Credit Control team to achieve daily collection targets and AR KPIs.
• Manage key customer accounts and act as main contact for escalated collection cases.
• Develop and apply collection techniques tailored to customer profiles and payment behaviours.
• Prepare and review month-end AR reports and provide commentary and risk assessments.
• Collaborate with Sales, Operations, and Commercial teams to resolve discrepancies and improve collections.
• Ensure AR records are accurate and properly documented in systems.
• Escalate high-risk issues with clear recommendations to management.

Skills

AR & Credit Control

Team Leadership

SAP

Microsoft Excel

Education

Degree or Diploma in Accounting, Finance, Business Administration

Tools

SAP

Microsoft Excel

Job description

DSV Air & Sea (Freight) Sdn. Bhd. in Malaysia is seeking a Senior Credit Controller to lead the Accounts Receivable and Credit Control function.

You will drive collections, manage key customer accounts, and support the credit control team to ensure timely and accurate AR activities. The ideal candidate is strategic, disciplined and results-driven, with strong experience in collection strategies and cross-functional collaboration with Sales, Operations and Finance.