AR Collections Analyst – Cash Management

Toll Group; George Town; On-site; MYR 36,000 - 60,000; Full time

Job summary

Toll Group is seeking an accounts receivable professional in Malaysia to manage a portfolio of customer accounts and ensure timely collection of receivables. You will follow up with customers by email and phone, negotiate payment commitments, and monitor adherence to payment plans.

As part of a broader collections and cash management team, you will collaborate with Sales, Customer Service, Logistics, and Finance to resolve disputes and maintain strong customer relationships while ensuring policy

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Minimum 1 year of experience in Accounts Receivable, Collections, Credit Management, or Finance Operations.

Responsibilities

• Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables.
• Follow up with customers via email and phone to secure payments and resolve overdue balances.
• Negotiate payment commitments and monitor adherence to agreed payment plans.
• Investigate customer disputes, deductions, and invoice discrepancies.
• Partner with internal stakeholders to facilitate timely dispute resolution.
• Work closely with Sales, Customer Service, Logistics, and Finance teams to resolve customer issues.

Skills

AR & collections

Communication

Negotiation

Analytical skills

Excel

Attention to detail

Multitasking

Customer focus

Education

Bachelor’s Degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

Financial reporting tools

Job description

Toll Group is seeking an accounts receivable professional in Malaysia to manage a portfolio of customer accounts and ensure timely collection of receivables. You will follow up with customers by email and phone, negotiate payment commitments, and monitor adherence to payment plans.

As part of a broader collections and cash management team, you will collaborate with Sales, Customer Service, Logistics, and Finance to resolve disputes and maintain strong customer relationships while ensuring policy