Application Engineer (Open) (Non Shift)

OCBC; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Professional development opportunities

Job summary

OCBC Malaysia is seeking an Application Technical Support Specialist to maintain and enhance banking applications in a 24x7 production environment. You will handle Level 2/3 support, investigate issues, and work with cross-border teams to deliver effective IT solutions.

The role requires solid Java or .NET experience, SQL databases, and familiarity with Linux/Windows server platforms. You’ll join a collaborative, learning-focused bank with opportunities for professional growth.

Qualifications

• Experience in application technical support for banking IT environments.
• Proficient in Java or .NET stacks and related middleware.
• Strong SQL skills with MS SQL or Oracle DB.
• Familiarity with Linux/Unix or Windows Server environments.
• Willingness to provide 24x7 standby support and work with cross-border teams.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support.
• Perform problem investigation – root cause analysis and solution implementation.
• Understand system design and provide impact analysis for changes.
• Enhance and fix defects at code level.
• Manage system risks and propose improvements.
• Collaborate with users to understand needs and issues.

Skills

Java tech

WebLogic/WebSphere/JBoss

.NET tech

Microsoft IIS

Linux/Unix

Windows Server

MS SQL

Oracle DB

Banking IT knowledge

24x7 standby support

Communication skills

Cross-border collaboration

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Job Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support.
• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and conjure improvements to mitigate and manage risks.
• Work closely with users to understand their needs & issues.

Job Requirements

• Application Technical Support on either of the following:
• Applications based on Java technology and WebLogic/Websphere/JBoss OR
• Applications based on .NET technology and Microsoft IIS
• Platform Knowledge on Linux/UNIX OR Windows Server.
• Database knowledge on MS SQL OR Oracle database.
• Knowledge in Banking IT environment will be a plus.
• 24 x 7 offsite standby support on rotational basis.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Able to work with cross border colleagues.
• A choice to work at Menara OCBC or Cyberjaya.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.