APAC Process Analyst, Accounts Payable & Vendor Master

Hakkōda, an IBM Company; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

IBM Malaysia Sdn. Bhd. is seeking a Process Analyst - APAY to support the APAC region, focusing on invoice processing, vendor master management, and efficient payment workflows. You will be responsible for accurate posting in ERP systems and collaboration with stakeholders across markets.

Fluent English is required; Indonesian/Malay reading skills may be helpful. Experience with SAP or Ariba is preferred. A degree in accounting or business is expected, with 2–3 years in Accounts Payable and a

Qualifications

• Bachelor's degree in accounting, commerce, business administration or related discipline.
• 2 to 3 years of experience in Accounts Payable operations.
• Understanding of Accounts Payable processes including invoice processing, vendor maintenance, payment processing, and reconciliations.
• Experience working with ERP platforms such as SAP, Ariba or equivalent systems.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Record and maintain Purchase Order (PO) and Non-PO invoices while handling both manual and automated payment requests.
• Process invoices accurately and ensure timely posting in ERP/accounting systems.
• Perform end-to-end Vendor Master activities including vendor modifications, verification, cleansing, and duplicate identification.
• Collaborate with business stakeholders to obtain coding and approvals for invoice processing.
• Investigate and resolve blocked invoices, invoice discrepancies, and payment-related issues.
• Handle vendor and stakeholder inquiries through email, calls and ticketing systems.
• Ensure compliance with internal controls, audit requirements, and Procure-to-Pay policies.
• Support continuous improvement initiatives to enhance operational efficiency and customer experience.

Skills

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in accounting, Commerce, Business Administration or related discipline

Tools

SAP

Ariba

Job description

IBM Malaysia Sdn. Bhd. is seeking a Process Analyst - APAY to support the APAC region, focusing on invoice processing, vendor master management, and efficient payment workflows. You will be responsible for accurate posting in ERP systems and collaboration with stakeholders across markets.

Fluent English is required; Indonesian/Malay reading skills may be helpful. Experience with SAP or Ariba is preferred. A degree in accounting or business is expected, with 2–3 years in Accounts Payable and a