APAC IT Support Specialist — End-User & Onsite Tech

Salt Digital Recruitment; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Regional exposure

Collaborative technology environment

Competitive salary and benefits

Job summary

Salt Digital Recruitment is seeking a Senior IT Support Specialist to join a collaborative Workplace Technology team in Kuala Lumpur. You will ensure smooth operations across hardware and software for users in a fast-paced multinational environment.

Your role involves providing technical support, managing incidents, and collaborating closely with cross-functional teams. You'll enjoy regional exposure and opportunities in a modern technology environment with a competitive salary and benefits package.

Qualifications

• Proactive and customer-focused support professional.
• Strong ownership mindset with the ability to work independently.
• Comfortable with technology and delivering positive end-user experiences.

Responsibilities

• Provide onsite Level 2 technical support.
• Troubleshoot and resolve issues related to technology.
• Manage incidents and service requests via ServiceNow.
• Support Microsoft 365 and endpoint management.

Skills

Technical support

Incident management

Customer service

Microsoft 365

Azure Active Directory

SCCM

Job description

Salt Digital Recruitment is seeking a Senior IT Support Specialist to join a collaborative Workplace Technology team in Kuala Lumpur. You will ensure smooth operations across hardware and software for users in a fast-paced multinational environment.

Your role involves providing technical support, managing incidents, and collaborating closely with cross-functional teams. You'll enjoy regional exposure and opportunities in a modern technology environment with a competitive salary and benefits package.